Video Conferencing Officer

at  Department of Justice and Community Safety

• Utilise your scheduling and adminsitration expertise to provide support and advice to the Corrections and Justice Services branch
• Fixed-Term (until 19/04/2025), Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 3: $74,580 - $90,558 plus superannuation.

ABOUT US:

The Video Conferencing Coordination Unit (VCCU) supports the work of the Sentence Management Division within Corrections Victoria and is responsible for the coordination of all video conferences/Audio Visual Links (AVL) where a prisoner is involved, including but not limited to: court appearances (TeleCourt), conferences with legal representatives and court ordered assessments.

ABOUT THE ROLE:

Working closely with prison staff and senior stakeholders, including court registry staff and the legal profession, the Video Conferencing Officer is responsible for day-to-day liaison and scheduling of matters with relevant stakeholders including prison custodial and records staff, court registry staff, legal professionals, external assessors and service providers. The Video Conferencing Officer assists in providing real-time service that ensures the use of video conferencing technology provides realisable efficiencies and enhancements across the system.
The VCCU operate on rotating fortnightly roster that adheres to current prison rostering principles and will require work between 7am-7pm Monday to Friday and 7am-4pm Saturday and Sunday.

SOME OF YOUR DUTIES WILL INCLUDE:

• Liaising with Court registry staff to provide timely and accurate information on the location of prisoners within the custody of Victoria Police, Corrections Victoria and the Youth Justice System.
• Liaising with prison records personnel, custodial staff and court registrars to schedule TeleCourt appearances.
• Engaging daily with numerous key stakeholder groups within Victoria’s criminal justice system.
• Working within a fast-paced dynamic environment to coordinate successful scheduling outcomes for Victoria’s prison video conferencing network.
  To learn more about this role before applying, please read the attached position description.

About You:As an ideal candidate, you will possess:

• Demonstrated experience maintaining clear scheduling practices to maximise operational efficiencies.
• Flexibility and Adaptability: Accept changed priorities without undue discomfort. Responds quickly to changes. Comfortable working in collaboration with teams outside of own organisation.
• Critical Thinking and Problem Solving: Resolves issues through deep understanding or interpretation of existing guidelines. Where guidelines are not available, analyses ideas available and takes action through self, or in consultation with others to resolve problems. If required, determine additional information needed to make informed decisions. Applies critical thinking and problem solving concepts in the right context.