Village Manager

at  Keyton

The Business
When you choose a career with Keyton, you will be empowered to lead with heart in everything that you do.
Keyton is a place where we prioritise wellbeing, value kindness and respect everyone’s story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action, and focus on making a difference to people’s lives.

Nestled amidst beautifully landscaped gardens, Goodwin Close retirement village provides 43 private serviced apartments for those seeking independent living with the added benefits of regular laundry, cleaning, and dining services, tailored to their individual needs.

An exciting opportunity has become available for an energetic Village Manager to lead this village conveniently located in Blackburn South.

• Managing and supporting a strong team, where you will create a positive, supportive and people-focused culture
• Building strong stakeholder relationships across internal and external stakeholders is crucial for this role
• Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village
• Maintaining a high level of commitment to the customer and the community
• Implementing day-to-day operational plans and maintenance programs
• Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service.

About you

Having a vibrant people-centric focus will see you thrive in this role, as will:

• The ability to lead, support and mentor team members including those in maintenance, gardening, cleaning, office admin, customer service and food and beverage
• Solid background in customer-centric or operations-based roles
• Strong ability to build, maintain and utilise relationships
• An ability to balance different priorities and manage day-to-day expectations for the residents and their families.
• Experience in hospitality management, facilities management, retirement living, aged care or property management sectors would be highly regarded.

Additionally, you will have excellent communication and interpersonal skills that will allow you to interact with your team and residents effectively. The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver’s license with own transport

Keyton Perks

• Competitive salary + Bonus Scheme
• 4x extra Wellbeing Days off per year
• Monday - Friday position. Annual Christmas shutdown
• Paid parental leave - 18 weeks for primary carer
• Community Day, Volunteer leave and purchased leave
• Salary sacrificing
• Discounted health insurance
• Annual vaccinations and skin checks
• Health & Wellbeing Program
• Unmind mental wellbeing app access
• Training and working with a supportive and fun team
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities

What do we do?
Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.
We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services
We may have a new name and brand, but we are not new to the sector. Keyton holds an ideal market position with an estimated growth from 13,500 to 20,000 retirement living residences. Join our team and support our growth as the nation’s premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.
We are passionate about what we do - and we are always leading with heart.
It’s time to unlock your future with Keyton.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background