Village Support Officer

at  Keyton

The Role
Vermont Estate is currently seeking a Village Support Officer for our retirement village located in South Plympton. Our village comprises both Serviced Apartments and Independent Living Units (no Residential Aged Care).
Our residents are independent retirees who have sought the company and safety of living in a community of like-minded individuals with services provided that give them and their families the reassurance that they will be cared for if the need arises.
Duties will include responding to resident enquiries, general administrative duties, food services, general domestic cleaning and housekeeping of community centre and apartments, assisting with our village events, responding to call outs, undertaking first aid and initiating emergency services where required
Your roster will be a mixture of day and afternoon shifts with passive overnight sleepover on site to provide on call emergency response. Additional assistance will be required for leave coverage.
About you

The successful candidate will be enthusiastic, committed, dependable and be dedicated to providing exceptional customer service. A professional and positive approach is required at all times to ensure that all residents’ needs are met. A background in either hospitality, healthcare or customer service would be advantageous, as well as having the following:

• A current Level 2 First Aid Certificate (or be willing to obtain)
• The ability to make critical decisions and remain calm under pressure
• Be motivated and able to take initiative
• Basic computer skills

Benefits

• Training and working with a collaborative and fun team
• Career development and growth opportunities
• Health & Wellbeing Program
• Access to discounts & benefits

The Business
When you choose a career with Keyton, you are joining one of Australia’s leading owners and operators of retirement living communities. You will be empowered to lead with heart in everything that you do.
Keyton is a place where we prioritise wellbeing, value kindness and respect everyone’s story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action and focus on making a difference to people’s lives.
What do we do?
Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.
We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.
We may have a new name and brand, but we are not new to the sector. Join our team and support our growth as the nation’s premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.
We are passionate about what we do - and we are always leading with heart.
Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.
If you feel this position is suited to your skills, experience, and career aspirations, please apply on the link now!
It’s time to unlock your potential with Keyton.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background

Please refer the Job description for details