Vinnies Support Centre Coordinator

at  St Vincent de Paul Society

ABOUT US

• Full-time role based in Redfern
• Opportunity to make a difference in a purpose-led organisation
• Not-for-profit salary packaging tax free benefits!
  The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
  We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.
  The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

YOUR RESPONSIBILITY

• Contribute to a safe working environment for members, staff and volunteers by adhering to the Society’s workplace health and safety practices.
• Contribute to the implementation of effective risk management procedures to ensure compliance with legal, employment and governance requirements.
• Provide a consistent client-centred approach for all client engagements
• Ensure that trained staff, volunteers and members are available to welcome, engage, assess and refer clients as required.
• Support and engage with participants within a culturally sensitive framework, including seeking out guidance and advice where needed.
• Follow all client services policies and procedures including client data, reporting and evaluation.
• Work directly with clients experiencing complex needs as required to effectively address needs, advocate and refer to specialist services.
• Recruit, select, train and support a team of volunteers for various roles within the Vinnies Support Centre including overseeing university intern placements as required
• Ensure sufficient numbers of volunteers available as required to conduct client services at the Vinnies Support Centre during business hours
• The Vinnies Support Centre Coordinator develops and supports key stakeholder relationships including
• Working closely with the Society’s members who undertake emergency relief activities

As the Vinnies Support Centre Coordinator you will support the centre with emergency food pantry (Monday – Friday), reception and client support volunteers all trained to engage with people experiencing disadvantage and address requests for assistance. The Vinnies Support Coordinator oversees and coordinates regional supports with a client centred approach to service delivery, volunteer management, training and support and networking with the broader community. Works closely with Conference members and provides administrative support to the Region.