VIP Onsite Technician

at  Verisure Services UK Limited

SKILLS & EXPERIENCE

• Minimum 3 years of experience in managing VPs.
• High resolution capacity for complex incidents.
• Strong communication skills.
• Highly organized and efficient.
• Time management skills.
• Initiative and ability to work in a team.
• Proactivity and autonomy.

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

• Enjoy your birthday off as a special treat.
• Satisfy your cravings at our onsite coffee shop and our canteen
• Stay active with discounted gym and health club memberships.
• Access private healthcare with BUPA and MediCash cash plan.
• Unlock a world of freebies and discounts with PerkBox.
• Earn cash rewards through our employee referral program.
• Enhanced maternity and paternity scheme.
• Enjoy discounts on our alarm systems.
• Contribute to a greener lifestyle with the Cycle to Work Scheme.

• Proximity support expert (computers, printers, onboarding / offboarding , inventory management, licensing,…)
• Strong knowledge in meetings rooms and teams
• Installation of IT equipment and devices (desktops, laptops, peripherals). Windows and IOS technologies.
• Advanced knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise environments
• Knowledge of the most common third-party applications (Office, Adobe, Cloud, Advanced etc.), as well as enterprise applications.
• Deploy migrations with updates according to new standards (Windows, O365, etc.) and global policies (xS)
• Advanced knowledge on user / devices administration tool: active directory, Intune, O365 admin portal, exchange , Azure …
• Keep accurate and timely records within the incident monitoring system making sure that the end user receives feedback at all times on the progress of faults and changes
• Understand the need to adapt your style to suit the end user, communicate in a clear and confident manner