Virtual Assistant for IT Security Sales Support

at  WeShine

Weshine is hiring for our client (Halodata Asia), based in Singapore, for a digital remote role. Halodata is one of the most reputable security-focused firms supporting clients in the APAC region.

JOB DESCRIPTION:

Our client, based in Singapore, is seeking a proactive and detail-oriented Virtual Assistant to support our IT Security Sales team. The ideal candidate will assist in managing quotes, emails, CRM entries, follow-ups, and reminders for our B2B sales customers. This role requires proficiency in Zoho CRM and a strong understanding of IT security products and services.

QUALIFICATIONS:

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Familiarity with Zoho CRM or similar customer relationship management systems.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic understanding of IT security products and services is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

PREFERRED SKILLS:

• Experience in B2B sales support.
• Knowledge of email marketing tools and techniques.
• Ability to analyze sales data and generate insights.

• Manage and respond to customer emails promptly and professionally.
• Prepare and send quotes to customers based on the salesperson’s input.
• Enter and update customer information and interactions in Zoho CRM.
• Schedule and send follow-up emails to ensure customer inquiries are addressed.
• Set and manage reminders for important tasks and deadlines related to B2B sales customers.
• Assist in tracking sales metrics and preparing reports.
• Coordinate with the main salesperson to ensure smooth workflow and communication.
• Provide administrative support as needed to the main salesperson.