Visiting Officer

at  London Borough of Bexley

ABOUT US

Bexley is an outer London Borough with the best of both worlds, located between the hustle and bustle of London and the Garden of England, Kent. Within the borough we have award winning parks, open spaces and listed heritage sites.

CANDIDATE PROFILE

You will work as part of the Brokerage and Commissioning Team, based at Civic Offices Bexleyheath but will involve visits in the community and may involve visits outside of the Borough. The attention to detail is paramount to ensure correct funding is in place at the start of the service. You will be chasing up Court of Protection applications and have systems set up to ensure monitoring of this. You will also be following up Power of Attorney applications and any other application regarding funding for services.
A relevant qualification in a social or health care profession or relevant experience in this field is required.
For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service (DBS)
This authority is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the JD/Person Specification. These will be applied during the recruitment/selection and probationary stages.

We are looking for a dynamic person who has experience in collection of debt who is able to have difficult conversations with people around charges for services for Homecare or Residential Placements and Day Care and Respite services. The role will involve home visits to assist people to complete Finance forms and ensure that these are done in a timely way and presented to our finance team so correct charges can be calculated. You will be responsible for developing a process within the Council to avoid future debt occurring. Knowledge of finances desirable but training can be given. Initially this will be a fixed contract for 1 year but may lead to further extension.
Multi agency working is an essential part of the role as we work closely with Hospitals, Care Providers, Care Homes and Social Care staff, you will be working on your own but will have support from the Commissioning Team Manager and the Commissioning Finance Team.
Please refer to the Job Description attached for more information.
For an informal discussion about the role please contact Carol Booker, Brokerage Manager on Carol.Booker@bexley.gov.uk or 020 3045 4071
We will offer you in return a package that includes a competitive salary, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the We will offer you in return a package that includes a competitive salary, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached.
We reserve the right to close adverts earlier than the closing date.