VN-0745423 - APS6 Stakeholder Engagement Officer – Secretariat

at  Aged Care Quality and Safety Commission

APS6

$92,970 - $104,883
Brisbane, Sydney, Adelaide, Perth, Hobart, Canberra, Melbourne
About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
About the Stakeholder Engagement team
Effective stakeholder engagement is an essential enabler to support the Commission’s role as the national regulator of aged care quality and safety and in driving reforms within the aged care sector. The Stakeholder Engagement team is responsible for facilitating the Commission’s engagement with key stakeholders. Our stakeholders include consumers, providers, peak bodies, partners, government and the public.
Position Description
Provide best practice end-to-end secretariat support for Stakeholder Engagement and the Commission’s stakeholder meetings to ensure all meetings are efficiently and effectively coordinated, with agendas, progressing and tracking action items, papers and minutes, delivered on time and to a high-quality standard.
Build, maintain and utilise strong working relationships with internal staff, senior executives and external stakeholders, using influence to deliver high quality outcomes.
Supporting strategic engagement with peak sector organisations and other key stakeholders.
Coordinating stakeholder engagement and feedback on key Commission initiatives and projects.
Building and maintaining engagement with internal and external stakeholders to seek insights and feedback to build capability and improve performance.
Position Duties
Provide support for the Commission’s engagement in consultative activities including internal and external stakeholder forums and meetings
Provide professional secretariat services for a number of high-level committees including the Commission Consultative Forum, and a range of quarterly stakeholder meetings. This includes:
Coordinating and scheduling meetings
Liaising with attendees around agenda and action items
Drafting and finalising agendas, papers, minutes and high-level communication for an executive audience, within strict timeframes
A high level of responsiveness and actively monitoring and updating action item registers and forward schedules
Coordinate stakeholder engagement and feedback on key initiatives, projects and topics that support our functions
Assist with the management of critical and sensitive issues to deliver consistent strategic and quality messaging in line with current policies and objectives and an awareness of emerging issues in the aged care sector.
Position Eligibility Requirements
Highly developed written communication and editing skills with a demonstrated ability to communicate information clearly, concisely and consistently to a variety of stakeholders. This includes demonstrating a high level of attention to detail and experience drafting, co-ordinating and proof-reading a range of documents such as agendas, minutes, papers and briefs
Demonstrated ability to synthesize complex information quickly and accurately for a range of audiences and purposes
Demonstrated ability to engage with a range of internal and external stakeholders, highly developed oral communication skills and representational experience
Demonstrated understanding of effective and inclusive stakeholder engagement practices
Demonstrated ability to manage competing priorities to deliver agreed outcomes in a timely and effective manner, with a high level of responsiveness and effective problem-solving skills
Experience working in a busy and dynamic environment, while fostering a positive and supportive team culture.
Ability to quickly develop a strong understanding of the Commission’s role and operational and corporate context as a large, multi-faceted regulator and to harness this understanding to effectively undertake your role in directing and responding to enquiries.
Desirable qualifications or experience
Experience in providing professional secretariat support
Experience working in community and/or stakeholder engagement
Experience in the government or community sector and an understanding of the Commission’s role as an end-to-end regulator.
Position Notes
Salary offered will be between $92,970 - $104,883 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
The Commission offers flexible working arrangements, including flex-time, part-time, extra purchased leave and working from home arrangements.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps.
Non-ongoing opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
Merit List or Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements in no more than 600 words, including what strengths you would bring to the role, and a copy of your CV.
Please complete an online application form and submit by 11:59pm (AEST) on Thursday, 8 August 2024.
Only completed applications will be accepted.

Please refer the Job description for details