VN-0746210 - EL1 Assistant Director, Communications

at  Aged Care Quality and Safety Commission

Executive Level 1
$114,247 - 130,300 + 15.4% Superannuation
Brisbane, Sydney, Adelaide, Perth, Hobart, Canberra, Melbourne
About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
About the Team
We are seeking experienced senior communications professionals to join our dynamic Communications team.
We expect to fill new positions shortly to boost our capacity to deliver a challenging and complex communications program to support the aged care sector.
You are adept at developing and leading communications strategies focused on delivering clear outcomes.
You will have a passion for translating complex, technical content into plain language that is engaging and informative. You will share our commitment to innovation and best practice and thrive in a busy team motivated by continuous improvement.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to protect the safety, security and dignity of older Australians accessing aged care services.
About the Role
We will have three (3) non-ongoing roles. Non-ongoing roles will be offered until the end of June 2025 with the potential to extend.
Working within a team of communications professionals, the successful candidates will be responsible for the development, delivery and evaluation of wide-ranging communications strategies and producing quality content tailored for stakeholders across the aged care sector.
One of the three roles will be responsible for leading the management of our National Aged Care Provider Conference 2025, working closely with our external conference service provider.
Position Duties
Communications design: Lead the design, delivery and evaluation of communications strategies, projects and activities
Content development: Produce quality content for communications products with a focus on clear, simple messaging tailored to different audiences. This includes translating complex, technical information into plain language and adopting a user-centred approach to developing content for a range of products and audiences.
Editing and proofreading: Provide quality editing and proofreading services across the organisation.
Planning and monitoring: Contribute to communications planning and reporting, and the ongoing review of progress and priorities.
Reporting: Collate, record and report on communications activities, providing both qualitative and quantitative information to contribute to continuous improvement.
Positive working relationships: Develop strong relationships with both internal and external stakeholders.
Contribute to overall team performance: Actively contribute to the strategic development and implementation of the Commission’s communications program and team culture.

POSITION ELIGIBILITY REQUIREMENTS (SELECTION CRITERIA):

To be successful in this role you will need to demonstrate the following:
Demonstrated experience in the design, development and delivery of communications products and activities.
Demonstrated experience in the development and delivery of complex communications projects.
Excellent attention to detail, proof-reading and copy-editing skills (strong grammar and spelling) including experience in translating complex information into plain English.
Excellent communication skills, including the ability to develop productive working relationships with both internal and external stakeholders.
Demonstrated initiative in identifying and resolving problems or complex issues and working collaboratively to develop solutions.
Demonstrated ability to meet deadlines while balancing competing tasks and priorities.
Bachelor’s degree in Communications, Public Relations, Journalism or similar field and/or minimum 7 years’ experience in similar roles.
In addition to the above key capabilities, to be eligible for this position you must:
be an Australian citizen
satisfy a National Coordinated Criminal History Check
satisfy pre-existing medical condition declaration

Please refer the Job description for details