Volume Recruiter

at  MCI Careers

HOURS: PREDOMINANTLY SA HOURS BUT MUST HAVE FLEXIBILITY TO WORK US HOURS AS AND WHEN NEEDED.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a Recruiter who will be responsible for managing all volume recruitment in South Africa. This position requires a proactive individual who is organized, well-spoken, and knowledgeable about employment and recruitment laws. The ideal candidate will have experience in sourcing, screening and conducting interviews as well as onboarding of new employees and working with HR to ensure a seemless journey. Flexibility and a willingness to work onsite for high-volume intakes are essential for this role.
To be considered for this role, you must complete a full application on our company careers page.
SALARY: Commensurate POSITION RESPONSIBILITIES:

KEY SKILLS AND EXPERIENCE:

• Matric with entry level Tertiary qualification (In human resources related field)
• MUST have Proven experience in volume recruitment.
• BPO background is advantageous.
• Willingness to learn and grow within the role.
• Strong interviewing skills and experience.
• HR background is advantageous.
• Knowledge of employment and recruitment laws.
• Excellent verbal and written communication skills.
• Highly organized with strong time management skills.
• Flexible with working shifts.
• Strong understanding of recruitment principles and practices in South Africa.
• Excellent communication and interpersonal skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Proficiency in using applicant tracking systems (ATS) and other recruitment tools.
• High level of professionalism and integrity.

PHYSICAL REQUIREMENTS:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

ABOUT MCI (PARENT COMPANY):

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine’s List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above job description is to provide potential candidates with a general overview of the role. It’s not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason

• Volume recruitment
• Screen resumes, conduct phone and in-person interviews, and assess candidates against job requirements.
• Assist with the onboarding process for new hires.
• Scheduling interviews, coordinating with hiring managers and candidates.
• Responding to candidate inquiries professionally
• Organize and maintain recruitment records, ensuring data accuracy and compliance.
• Communicate with candidates regarding interview schedules, status updates, and necessary documentation.
• Provide a positive and professional experience for candidates during the recruitment process.
• Utilize applicant tracking systems (ATS) to manage candidate applications and update recruitment statuses.
• Ensure timely and accurate data entry to support recruitment reporting.
• Build and maintain a network of potential candidates for current and future hiring needs.
• Promote the company’s employer brand to attract top talent.
• Ensure compliance with all relevant employment laws and regulations.
• Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner.
• Complete daily and weekly reports on recruitment activities.
• Flexibility to work shifts as required to meet recruitment needs.