Volunteer Officer - Midlands

at  Human Appeal

Here at Human Appeal we have an exciting opportunity for a Midlands and Wales Volunteers Officer to join our team based in Birmingham. You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary of £24k per annum.
This role is initially hybrid, until there is a transition into full-time in office-based work once our Birmingham office is fully operational.
Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.
As Volunteers Officer, the successful candidate will play an integral role in contributing towards the development, planning, and delivery of the charitys volunteering programme. This role will be based in the North and the Volunteers Officer will be responsible for the recruitment and oversight of volunteers across the North and Scotland regions. We are ideally looking to appoint somebody immediately to this role.

WHAT WERE LOOKING FOR IN OUR VOLUNTEERS OFFICER:

• Ideally degree-educated in a related field, with minimum GCSE English and Maths
• At least 1 year of relevant experience in charity / office administration / events or volunteers management
• Driver with a clean licence and full-time access to a car, as regular travel across the North and Scotland area will be required
• Flexible attitude, as the Volunteers Officer will be expected to support campaigns by attending activities and events that may take place in unsociable hours, such as evenings and weekends. Please note that any over-time will be compensated via Human Appeals TOIL Policy
• Computer literate and database proficient; experience using Salesforce is desirable
• Fluent English is essential and additional languages e.g. Arabic, Urdu are desirable
• Passionate and knowledgeable about the international development sector
  This would be an ideal role for an experienced Volunteers Officer looking to develop their career, or an experienced Office Administrator looking for a rewarding role within the Charity Sector!

KEY DUTIES AND RESPONSIBILITIES OF THE VOLUNTEERS OFFICER:

• Acting as a central point of contact and support in the North and Scotland regions for all volunteer queries and support requests, including providing prompt and thorough responses and resolving any complaints
• Acting as a central point of contact and support in the North and Scotland regions for all volunteering requests from internal departments, specifically the Fundraising and UK Programmes departments
• Managing and supervising volunteers and Interns across the North and Scotland regions, including developing their skillsets, providing volunteer engagement initiatives, and promoting a positive working environment
• Actively growing Human Appeals volunteer database in the North and Scotland regions, including promoting volunteering opportunities, processing new volunteer sign-up requests from the Volunteers inbox, and conducting Volunteer Team Leader interviews
• Recruiting Interns across the North region for various departments to achieve additional manpower support, by preparing Role Profiles, posting job adverts and conducting interviews
• Preparing volunteers resources, such as collection buckets, t-shirts, merchandise and donation forms, for all volunteering activities
• Designing and delivering local volunteering projects and outreach programmes to achieve increased public interaction with Human Appeal and improve local relations
• Exploring new and innovative ideas to maximise the potential of Human Appeals volunteering programme
• Undertaking a range of administrative tasks in support of the wider Volunteers Management team and People and Culture department

WE ARE LOOKING TO APPOINT THIS ROLE ASAP AND WILL BE REVIEWING APPLICATIONS ON A ROLLING BASIS SO FOR THE BEST CHANCE OF SUCCESS PLEASE CLICK APPLY TODAY TO BECOME OUR VOLUNTEERS OFFICER WE WOULD LOVE TO HEAR FROM YOU.

Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time.
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