Volunteer Recruitment &Mentorship Coordinator

at  Distress Centre Calgary

VOLUNTEER RECRUITMENT & MENTORSHIP COORDINATOR

For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

JOB OVERVIEW

The Volunteer Recruitment & Mentorship Coordinator assists in fulfilling the strategic goals of the Distress Centre by ensuring continuous recruitment of qualified and engaged volunteers. Additionally, the role is responsible for engaging volunteers and staff mentors through participation in the Mentorship program. This position will also provide support for recruitment and selection of practicum students seeking placement at the Distress Centre.

QUALIFICATIONS/EXPERIENCE

• Related University degree or diploma, and 2 or more years of related experience; or combination of formal education and experience.
• Experience in the not-for-profit sector is an asset.
• Knowledge of Volunteer Recruitment and engagement trends and best practices.

SKILLS/ABILITIES:

• Intermediate proficiency with the Microsoft Office suite including Word, Excel, Outlook, PowerPoint, Teams, and SharePoint.
• Strong interpersonal skills and high emotional intelligence.
• Strong communication skills, both written and verbal.
• Ability to work independently, set priorities, and meet deadlines in a fast-paced environment.
• Organizational and problem solving skills with a keen attention to detail, a high degree of accuracy, and excellent time management skills.
• Ability to maintain effective, cooperative working relationships with other staff and volunteers.
• Ability to engage stakeholders both inside and outside the agency and maintain good working relationships.
• Ability to research, assimilate, organize, analyze and summarize information.

Core Competencies:

• Client/Service Centred Work – you make clients the ultimate focus of our agency, team, and individual choices and actions.
• Partnerships, Relationships, & Teamwork – you build and maintain productive, collaborative working relationships within and across groups, both internally and externally, to accomplish our common goals.
• Growth Mindset/Learning – you actively identify new areas for learning and take advantage of opportunities to learn in whatever form they come. You apply your newly gained knowledge in your jobs and share these skills with others.
• Communication – you clearly convey information and ideas through a variety of media in a way that engages the audience and helps them to understand and inviting dialogue and inciting action where appropriate.
• Diversity, Equity & Inclusion – we build and sustain an inclusive work environment where all individuals are welcomed, supported, respected, and valued for their unique experiences, perspectives, talents, and contributions.
• Change Management – you maintain your team and personal effectiveness when being impacted by changes within the organization.
• Self-Management – you take responsibility for yourself and your actions.

PRIMARY DUTIES

This is not an exhaustive list of duties but meant to give you a sense of what you’ll be doing on a regular basis. Other related duties may be required.