Volunteer Services Manager

at  Shelter Movers of Toronto

ABOUT SHELTER MOVERS

Shelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence. Every year, in collaboration with community partners, our volunteer teams contribute over 65,000 hours to support people transitioning to lives free of violence and abuse.
Working at Shelter Movers means creating a meaningful impact for families experiencing abuse. It also means showing allyship and playing a tangible role in breaking the cycle of gender-based violence in Canada. We are growing and looking to add caring, compassionate, and competent people to join our team.

ABOUT THIS ROLE

Shelter Movers is seeking a Volunteer Services Manager to lead a team of volunteers to develop and execute the Volunteer Services Strategy. Reporting directly to the local Chapter Director, this pivotal role involves supporting the execution of the strategic plan among volunteer functions, refining policies and procedures, and overseeing project management initiatives.
The Volunteer Services Manager Role is the best fit for a leader with a strong background in team management, particularly within the nonprofit sector. The ideal candidate will possess advanced interpersonal, analytical, and communication skills, along with a knack for problem-solving. If you’re a collaborative leader who can inspire trust and foster a culture of achievement, we want to hear from you.

WHAT YOU’LL BE RESPONSIBLE FOR:

• Supporting the Chapter Director and National Volunteer Services Director in executing Shelter Movers’ strategic plan, as it relates to Volunteer Services across Greater Moncton and New Brunswick
• Select, train and manage a large team of volunteers
• Grounding recommendations and decisions in evidence, using key performance indicators to understand volunteer behaviour
• Attending recruitment and engagement events in person
• Providing reports and analysis where necessary to demonstrate the effectiveness of current policies and procedures
• Actively contributing to national Volunteer Services team meetings and with ideas and feedback on national initiatives and procedural changes
• Managing ongoing and temporary projects (e.g., student placement programs) as needed
• Facilitate volunteer on-boarding process and orientations as needed
• Assisting other chapter-level functions when necessary, including attending moves

ROLE DETAILS

• Job Type: Full-time 35 hours/week (Flexible)
• Salary: $55,000-$65,000 depending on experience
• Location: Moncton, New Brunswick (Work from home, but local travel necessary)
• Hours of work: The nature of our services requires a time commitment that may vary weekly to support move planning and execution. While we strive to provide some scheduling predictability, the successful candidate must be willing to embrace flexibility within their working hours. If you are adaptable to the fluidity of this role, then this would be the role for you.