Volunteer Services Manager

at  The Royal Marsden NHS Foundation Trust

We are recruiting for a maternity cover Volunteer Services Manager to lead a small team of volunteer’s coordinators who support many volunteers in various roles across the Trust. Our volunteers provide a valuable service that compliments our staff and provides non-clinical support to patients, carers and families. The Volunteer Services Manager role is a busy role that requires staff management in both Chelsea and Sutton as well as being responsible for the effective delivery of services provided by our volunteers. The successful candidate will report to the Trust, Head of Volunteers and support the ongoing development of the service.

• Manage a team of highly skilled and motivated voluntary services coordinators
• To support the delivery of our Trust volunteer strategy
• To develop and promote Trust voluntary services across all hospital sites ensuring a quality service is delivered
• To effectively manage, project lead, organise an effective volunteer service that meets the needs of the Trusts and identifies with National objectives
• Ensure Trust voluntary services maintains high standards of governance, compliance to provide trust wide assurances and promote safe working practices for volunteers
• Champion the roles of volunteers trust wide to encourage effective working relationships with staff at every level of the organisation
• Provide accurate evaluation, reporting, data, and information to support the ongoing development of volunteering and future projects

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That’s why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For more information, please refer to the job description and person specification.
Manage and co-ordinate the Trust voluntary services team across all hospital sites, setting clear objectives and empowering the team to enhance the volunteers experience through effective implementation of policies and procedures to achieve national volunteering standards.

Line manages the Voluntary services coordinators, including conducting appraisal and performance reviews. Effectively manage the DBS and NHS ID checking process for Volunteer Services.

• Oversee the successful and timely and safe recruitment and induction of volunteers within the trust, in accordance with agreed policies and good practice.

Ensure that voluntary services are aligned to all appropriate trust policies and embeds trust values as standards across all volunteer involvement.
Pro-actively seek new opportunities for volunteer involvement, ensuring that opportunities are supported by the involvement of wider stakeholders and roles are introduced effectively to achieve the desired outcomes and impact

• Manage a team of highly skilled and motivated voluntary services coordinators
• To support the delivery of our Trust volunteer strategy
• To develop and promote Trust voluntary services across all hospital sites ensuring a quality service is delivered
• To effectively manage, project lead, organise an effective volunteer service that meets the needs of the Trusts and identifies with National objectives
• Ensure Trust voluntary services maintains high standards of governance, compliance to provide trust wide assurances and promote safe working practices for volunteers
• Champion the roles of volunteers trust wide to encourage effective working relationships with staff at every level of the organisation
• Provide accurate evaluation, reporting, data, and information to support the ongoing development of volunteering and future project