VP, Global Business Services (GBS) Excellence

at  BD

JOB DESCRIPTION

We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

OPPORTUNITY: VP GLOBAL BUSINESS SERVICES (GBS) EXCELLENCE

The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently. We are seeking a dynamic and innovative VP, GBS Excellence. Reporting to the VP, Global Business Services, in this pivotal role, the successful candidate will be responsible for driving GBS Strategy, Service Lifecycle, GBS Excellence operating system and for managing resource pools of Program Management, Focused Improvement, Process Excellence and Intelligent Automation Specialists. The GBS Excellence organization ensures that all GBS services are delivered consistently, that best practices are developed and applied across all GBS teams, and that GBS stays tightly connected to all other BD Strong Teams.
The VP, GBS Excellence will own the GBS Playbook ensuring that BD’s GBS Operating Model creates and/or follows industry best practice. The role is responsible for the Service Lifecycle and operating system team as well as providing central capability management and resource pool management for shared capabilities. The GBS Excellence role will work closely with the rest of the GBS Leadership Team and other Senior Stakeholders to ensure the successful growth of GBS within BD and the consistent operation of all GBS services.
The GBS Excellence Organization enables the delivery of GBS’ Experience, Effectiveness and Efficiency goals in line with the committed business plans.
Role is hybrid and must be based in either Franklin Lakes, New Jersey, US or Eysins, Switzerland. Hybrid at BD is 4 days per week. Relocation assistance provided where applicable.

QUALIFICATIONS AND SKILLS:

• Deep expertise in running GBS Operations (progressive experience including 10+ years in a GBS Senior Leadership Role).
• Lean / Six Sigma expertise (Lean Master, Black Belt, etc.)
• Ability to collaborate and navigate through all levels of the organization to influence significant outcomes.
• Strong experience delivering superior client and customer outcomes.
• Proven ability to deliver impact across a large organization through the consistent implementation of a common operating system.
• A global, customer-first mindset with strong business acumen.
• Excellent leadership skills, with a track record of managing and inspiring teams.
• A collaborative, can-do mentality, with the ability to drive change management initiatives.
• Proven ability to manage teams comprised of both internal and vendor resources.
• Excellent communication and interpersonal skills.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business Administration or related field. Master’s degree is a plus.
• Minimum 10 years of leadership experience in Global Business Services
• Advanced Lean, VSM and/or Six Sigma qualification.
  At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.