VQ Assessment Leader

at  Pearson

ABOUT US

Pearson is working with the world’s leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to help their students learn. As the world’s learning company, we aim to be the standard setter for learning— fuelling a love and enthusiasm for it at every step along the way, because wherever learning flourishes, so do people.

KEY ACCOUNTABILITIES PEOPLE

• Will be able to work effectively on their own and as a valued member of a team
• Will engage in training and development opportunities
• Will value the needs and rights of others Customer Service
• Will “Think customers first” to ensure a great customer experience
• Ensure accurate and timely responses to customer queries
• Use customer relationship management tools to identify opportunities to support customers further and improve the customer experience

KEY SKILLS, BEHAVIOURS AND EXPERIENCE

The post holder will:

• Be able to learn quickly, be curious and imaginative
• Have assessment or content creation experience
• Be able to thrive in a high-pressured and regulated environment
• Have project management capabilities
• Be resilient and not afraid to make decisions based on key pieces of information
• Be comfortable to use new technology to improve the learner experience
• Be able to communicate accurately and effectively
• Be able to work flexibly to meet the needs of the assessment cycle

QUALIFICATIONS

The postholder will:

• Hold a degree or other relevant qualification or experience

ABOUT THE ROLE

At Pearson, we are Brave, Imaginative, Decent and Accountable. We work on a variety of projects, products and services to create and maintain an excellent assessment and content experience for our learners. This role plays a key part in the delivery of all related assessment aspects for a selection of vocational qualifications, assessments and services, and is accountable for the accuracy and timeliness of assessment content and outcomes in their assigned area. This role requires the postholder to be able to deliver key assessment tasks, in a high pressured and regulated environment on time and accurately.

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams, and their families too. There is a range of options, but when you join our Pearson family these are some of the benefits that we offer that you can look forward to:

• 25 Days annual leave, this increases by 1 day each year up to 30 days with the option to buy and sell up to 5 days per year on top of this
• 3 days of volunteer leave and 2 days of social justice leave
• A fantastic pension plan, where Pearson double what you contribute
• Maternity, paternity, and family care leave
• Flexible work policies
• Save for shares scheme to purchase shares at a discount
• Other benefits include private dental care, private medical insurance, digital GP service, season ticket loan, eye tests, cycle to work scheme, employee wellbeing assistance discounted retail and leisure products and services from leading companies and much more