Waiter/ess | Hilton Abu Dhabi Yas Island

at  Hilton

Abu Dhabi, أبو ظبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Jan, 2025Not Specified31 Oct, 2024N/ATeams,Customer Service,Communication SkillsNoNo
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Description:

Waiter/ess | Hilton Abu Dhabi Yas Island
A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience while having extensive knowledge of menu offerings.

WHAT WILL I BE DOING?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage guest queries in a friendly, timely, and efficient manner
  • Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
  • Ensure knowledge of menu and all products
  • Ensure mis-en-place is well stocked at all floor stations
  • Follow correct reporting procedures if faced with issues
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in Food and Beverage department and/or industry
  • Previous experience of cash handling
  • Knowledge of Food Hygiene Regulations

Responsibilities:

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage guest queries in a friendly, timely, and efficient manner
  • Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
  • Ensure knowledge of menu and all products
  • Ensure mis-en-place is well stocked at all floor stations
  • Follow correct reporting procedures if faced with issues
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Comply with hotel security, fire regulations and all health and safety legislatio

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in team


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Abu Dhabi, United Arab Emirates