Waiter / Waitress

at  Bolton White Hotels

Bolton White Group is a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.
Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.
We are recruiting to fill the position below:

QUALIFICATION

• 2 - 5 years of work experience.

JOB PURPOSE

• You would ensure to provide the best service for the operations of all Food and beverage outlets and services in the hotel.

MAIN DUTIES AND RESPONSIBILITIES

• Ensure buffet name tags are correctly labelled as per the food on display.
• To identify customers’ needs and respond proactively to all their concerns.
• Always ensure hygiene and cleanliness in food & beverage outlets.
• Attend daily restaurant, kitchen & bar briefings.
• Reduce pilferage.
• Adhere to all health and safety procedures.
• Keep records of all hazards
• Right disposal of food waste
• Ensure excellent service delivery in restaurant, room and night service, and banquets.
• Ensure services meet customer specification.
• Oversee the opening and closing of inventories.
• Food is kept at safe temperature.
• Practice frequent hand washing and Periodic disinfection of the restaurant.
• Guest Relations – ensure a minimum of 90% guest satisfaction is always maintained.
• To ensure that KPIs are met completely and on time.
• Ensure compliance with all health, safety, environmental and legislative requirements (HSE).
• Attend to any other duties as may be assigned by management.