Waiters/Head Waiters

at  Estelle Manor

Job Ref: MAI2235
Branch: Estelle Manor
Location: Estelle Manor, Eynsham Park, North Leigh, Witney, Oxfordshire, OX29 6PN
Salary/Benefits: Salary and service charge range depending on experience
Contract type: Permanent
Hours: Full Time
Posted date: 03/05/2024
Closing date: 12/05/2024
Estelle Manor is a rural retreat nestled in Oxfordshire. A Grade II-listed landmark house set on a 60-acre estate, surrounded by over 3,000 acres of beautiful parkland.
As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A hotel and country club with one-of a-kind spaces and old school values of personalised service and discretion.
The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.
Our Estelle Waiters cover our four different Restaurant Concepts, they are also responsible our South Terrace and Swimming Pool area and in-room dining for 108 guest bedrooms including our private houses and cottages.
Opportunities are available across all levels of experience and the roles cover a variety of different cuisines.
Our Waiters and Head Waiters will help members and guests to navigate our menus, answer questions on any allergen or dietary requirements, pre-empt members and guests needs and make them feel truly looked after.
Runners and Commis Waiters will assist in the transport of the plates from kitchen to table and assist in providing excellent service to our members and guests.
In-Room Dining Waiters will serve guests in their bedrooms and cottages, allowing them to experience our restaurants menus in the privacy of their room.

Who we are looking for

• Ability to perform under pressure and deliver results to deadlines.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• An enthusiastic team player with a positive mindset and hugely charismatic.
• Excellent interpersonal, time management and organisational skills.
• Passionate about delivering exceptional guest experience with keen attention to detail.
• A genuine passion for hospitality and hosting.

Benefits

• £11.44- £12.79 per hour (depending on experience) plus tronc.
• 20 days holiday, excluding bank holidays (increasing with length of service), pension and life assurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical mental wellbeing.
• Staff rates on Ennismore hotel rooms plus FB discounts.
• Retail Discount at ‘The Muse’ Store.
• Refer a Friend bonus.
• Great incentives and reward programmes including Sprit of Estelle awards and birthday recognition.
• Enhanced financial support including life assurance, pension scheme, and paid leave for unforeseen circumstances.
• Great food and drink whilst you’re on a break.
• Lots of opportunity to develop your skills and progress internally.
• Regular team get togethers, from regular team drinks to bi-annual parties.

Please refer the Job description for details