Ward Administrator

at  University Hospitals Plymouth NHS Trust

Check patient details on admission and update on iPM as necessary. Manage enquiries, including telephone enquiries in conjunction with and under the direction of nursing staff. Receiving results by telephone from laboratories. Maintain hospital notes in accordance with the Plymouth Hospitals NHS Trust policies.
Entering admissions and discharges on IPM, including ward transfers, clinical transfers and speciality transfers, updating patient information where necessary. Entering EDD on iPM for patients after 24hrs of admission. Ensuring that the bed state is kept up to date on IPM in real time. Ensure up to date front sheets and labels are available in patients notes.
File reports, ensuring they have firstly been seen and initialled by Medical staff. Ensure availability of case notes (including investigation reports) for all admissions. Obtaining notes from other departments using computerised tracing system. Tracing of notes in and out of ward using the computerised tracing system.
Ensure notes are filed correctly when patients are discharge/transferred or taken to bereavement services. Liaising with other departments and secretaries regarding referrals, appointments, investigations, and referring for transport as required. Updating IPM as per Trust Policy. (NB referrals and investigations should be delivered or phoned through and not put in post).
Notify GP in the event of a patient death. Keep an up to date list of all investigations requested on the ward and advise junior medical staff accordingly. Keep the ward office tidy and stationery replenished, distribute and redirect mail. Ensure all faults are reported to Estates for repair in a timely fashion.
Make up admission packs, etc. as appropriate. General use of the VDU for clerical and identification purposes. Photocopying and faxing when required.
Distribution of post and re-directing of mail. Liaising with Post Room staff for collection or urgent specimens. Work closely with medical staff and with other members of the disciplinary team. To integrate into the departmental team and be able to relate to patients and families.
To request transport as required. To deal with bleep enquiries To book follow-up appointments for patients as required. To ensure notes are available for Clinical Coding following discharge. Other duties, which may be allocated by the Ward Manager/Directorate Support Manager.
To be fully conversant with case note and x-ray management. For further details please see attached JD&PS

Please refer the Job description for details