Ward Clerk

at  Liverpool Womens NHS Foundation Trust

We are looking for a enthusiastic individual who will work within our Gynaecology emergency department. They will be responsible for the daily ward administrative duties which are required to ensure that the unit offer a safe and well organised service.
You will assist in the provision of the service and contribute to the effective running of the Department. The role is varied clerical work.
Booking patients onto the system
Answering the telephone and dealing appropriately with all enquiries, redirecting to relevant staff as required.
The creation, management and filing of case notes in accordance with case note management policy for all patients within the department.
Maintain the admission, discharge and transfer activity of all patients within the department.
Maintain ward stationary stock levels as required.
Arrange patients follow-up appointments as directed by medical / nursing staff.
Ensure case notes are transferred to the medical secretaries following patient’s discharge from the department.
Assist patients as required in the completion of Medicash / insurance forms.
Assist the ward staff with general administrative duties e.g. photocopying, dealing with department mail and distributing as required.
Filing of laboratory, x-ray reports, charts and documents within case notes as required.
Amending / Updating demographic details on computer as necessary.
Producing relevant documentation for each patient’s admission.
Ensuring all documentation is available for nursing and medical staff relating to the patient’s admission.
Retrieving case notes from other locations within or outside the hospital when requested.
Submit requests for case notes stored off site.
Ensuring case notes are tracked into and out of the department.
Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
The Trust is constantly innovating and evolving it’s services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.
Check out why Liverpool Women’s NHS Foundation Trust is a great place to work using the links below:
Video: https://vimeo.com/556197652
Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf
Respect confidential information obtained in the course of daily duties and refrain from disclosing such information. (When required by Senior Manager, information may be given when required by Law). Breach of confidentiality will result in disciplinary action.
Be aware and follow Trust and Directorate Policies.
Adhere to Trust and Local Risk Management Strategy.
Take part in the Trust PDR programme, continuing own personal development including Trust and departmental objectives.
Adhere to the Trust annual mandatory training programme
Be aware and follow hospital fire / fire evacuation procedure.
Help in the promotion of Health Education by good example, e.g., no smoking, healthy eating, exercise and other methods of keeping in good health.
Be aware and follow Hospital No Smoking Policy.
Must adhere to Trust Uniform Policy

Please refer the Job description for details