Ward Clerk

at  Moorfields Eye Hospital NHS Foundation Trust

If you have good organisational skills, are responsible and like to take challenges, this would be a great opportunity to be part of a valuable Elective Care Team that comprises of Ward Clerks, Admissions Co-Ordinators and RTU - injection service.

• The job holder will be part of the Elective Care Team, consisting of Ward clerks, Admissions co-ordinators and RTU - injection service.
• Manage day to day running of the ward without supervision
• To provide a high standard reception service and general administrative support whilst being first point of contact to patients
• When cancelling patients accurately record their RTT status ensuring the correct pathway is maintained.
• Admit and discharged patients in a timely manner.
• Book post operative appointments within the times and clinics stated.
• Respond to all requests and other queries via email promptly.
• Manning Netcall - the trusts telephone system.
• Booking of transports/interpreters.
• Ensure all appropriate departments are kept informed regarding changes to a patient’s surgery (cancellations) Ie. Admissions coordinators, theatres
• Must have the ability to adapt to multicultural needs and requests
• Have a good attention to detail, good organisational skills, be pro-active in decision making, punctual, computer literate, and a good sense of humour.

Please see full job description

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

• Manage day to day running of the wards without supervision
• To provide a high standard reception service and general administrative support whilst being first point of contact to patients.
• Admit and discharged patients in a timely manner.
• Book post operative appointments within the times and clinics stated.
• Respond to all requests and other queries via email promptly.
• Booking of transports/interpreters.
• Accurately record patient’s attendance and discharges on the Trust’s electronic system correctly.
• Maintain a good knowledge of RTT outcomes and the affect it has on patient pathways.
• Accurately discharge patients once surgery complete using the correct RTT code
• When cancelling patients accurately record their RTT status ensuring the correct pathway is maintained.
• Liaising with the coding team to ensure patient pathway through surgery is recorded accurately on PAS. This includes looking up patient history through the discharge lists and investigating for any PAS errors.
• Liaise very closely with the other team members within the Elective Care Team consisting of Admissions, Ward Clerks and RTU - Injection service.
• Track all patient Health Records appropriately to the relevant service, using the electronic case note tacking system.
• Respond to all requests and other queries via email promptly
• Communicate with Jungle ward and DSU to get update on the admitting and discharge of Moorfields patients as these wards are based within St Georges main hospital.
• To liase and communicate effectively with nurses/doctors and theatres of any changes or problems that arise on the day of surgery for patients; I.e. late arrival etc.

Please refer the Job description for details