Ward Clerk - Wahi Tautoko (Adult Inpatient Group)

at  Health New Zealand Te Whatu Ora

• 0.6FTE (24 hours) position available
• Excellent customer service skills and the ability to work in an inclusive team environment.
  This is an exciting opportunity for a part-time ward clerk to support the opening of, and to provide ongoing support into Wāhi Tautoko (previously Tupuna). - Wāhi Tautoko is part of the Adult Inpatient Group (AIG) which encompasses four acute inpatient units (Te Awakura) and two extended treatment units.
  This role will be based in Wahi Tautoko, a 10 bedded unit, that will support Tāngata whaiora between the ages of 18 - 65 who require extended assessment or treatment following an admission to the acute inpatient service prior to discharge. -
  Working closely with our interdisciplinary staff, you - ll need to have sound knowledge of the English language paired with proficiency in the Microsoft Office Suite. It is desirable, but not essential, that you have experience in the mental health sector. Our ideal candidate will have a proven ability in customer services, effective communication and need to display initiative and flexibility to cover other clerical functions essential to our team. You have a compassionate and patient nature that will be on full display.

In this role, your responsibilities will include:

• General clerical and administrative tasks
• Entering information onto the patient management system
• Answering phones
• Greeting visitors
• Delivering great customer service
• Maintaining accurate filing of clinical notes and patient files

You will be well accustomed to working within a fast-paced environment and prioritising your tasks continuously as your day evolves.

NGĀ PŪKENGA ME NGĀ WHEAKO | SKILLS AND EXPERIENCE

To be successful in this role, you will have:

• Excellent interpersonal skills - able to relate to consumers, their whānau and Te Whatu Ora Health NZ staff
• Have excellent attention to detail
• Organisational, time management and problem-solving skills
• Experience using a Patient Management System (desirable)
• The ability to work under pressure to meet deadlines
• Able to pick up and use new systems and technology
• Intermediate Microsoft Suite Skills (Word, Outlook, Excel)

MŌ MĀTOU | ABOUT US

Specialist Mental Health Services are an interdisciplinary team that forms part of Health NZ | Te Whatu Ora - Canterbury | Waitaha. We are committed to working and partnering with consumers/tāngata whaiora and their family/whānau. Constantly striving to work within our philosophy; we develop therapeutic, supportive and empowering relationships with our consumers, enabling them to achieve their personal goals and aspirations.

In this role, your responsibilities will include:

• General clerical and administrative tasks
• Entering information onto the patient management system
• Answering phones
• Greeting visitors
• Delivering great customer service
• Maintaining accurate filing of clinical notes and patient file

To be successful in this role, you will have:

• Excellent interpersonal skills - able to relate to consumers, their whānau and Te Whatu Ora Health NZ staff
• Have excellent attention to detail
• Organisational, time management and problem-solving skills
• Experience using a Patient Management System (desirable)
• The ability to work under pressure to meet deadlines
• Able to pick up and use new systems and technology
• Intermediate Microsoft Suite Skills (Word, Outlook, Excel