Ward Receptionist

at  Nottingham University Hospitals NHS Trust

An exciting opportunity has arisen for a Receptionist position on D11. D11 is a busy Neurosurgical Ward. We are an extremely busy area, with high numbers of admissions and discharges and ward pressures.
You will need to have good organisational skills and an excellent telephone manner. You must be able to manage your work load and prioritise effectively as well as having good communication skills and will be professional at all times. You must be committed to a high standard of patient care and safety.
As the first member of staff that many patients will encounter on D11, we are looking for someone welcoming, enthusiastic, hard working and organised to join our team.
Being situated at the front door means a very varied role day to day! You will be ensuring patients are admitted, transferred and discharged on careflow in a timely manner, answering telephone calls, directing patients and relatives appropriately, filing and completing general administrative duties. Making follow up appointments and referrals as necessary.
You must have a flexible attitude to work and be able to work as part of a multidisciplinary team.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Please see the attached the Job Description and Person Specification for key duties and responsibilities

Please refer the Job description for details