Ward Receptionist

at  Nottingham University Hospitals NHS Trusts

To provide a welcoming and friendly reception to patients, visitors, and members of the Multi-Disciplinary Team. Deal with enquiries in person or by telephone in an efficient and polite manner. To create and file Health record Folders. To maintain confidentiality of patient information following the I.G Code at all times.
To locate and retrieve Health records from around the Trust. To organise Interpreting Services as required. To accurately maintain Hospital Computer systems. To organise for patients to attend their follow up appointments upon discharge including alterations and cancellations of appointments promptly and within the Consultants booking rules.
To ensure that the reception area is clean and tidy. To undertake all extra Clerical duties attached to the post. To record patient attendances and accurate data on Medway PAS. To prepare the required health records ready for the consultation together with any relevant diagnostic, social and personal information required.
To confirm at each patient visit that all recorded details are complete and accurate e.g. GP, address, telephone number, and to amend these on Medway PAS and within written health records as required. Undertake the distribution and collection of information for surveys and audits as require

Please refer the Job description for details