Warehouse Assistant

at  DHL

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.

CONNECTING PEOPLE. IMPROVING LIVES.

Currently, we are looking for a passionate and energetic Warehouse Assistant to be based in the Chargeback Team. In this role, the successful candidate will ensure that offloading, put-away, picking and packing processes for inbound and outbound operations are performed efficiently and in a safe manner so as to ensure customer satisfaction.

Key Responsibilities

• Maintain regular Attendance in line with DHL / department policies and ensure to report to FIC / Supervisor in case of late arrival or sick leave before start of the shift.
• Housekeeping: Ensure to complete housekeeping formalities assigned and accurately fill in the required check list.
• Report to FIC / Supervisor any unsafe practices or other problem areas in the work place related to housekeeping and health & safety.
• Handle and Maintain the Office equipment as required by the manual
• Follow all health & Safety policies as described in the H&S manual provided during induction.
• Take orders from warehouse Supervisor / FIC on a daily basis and fulfil them.
• Handle all customers goods stored in the warehouse with due diligence.
• Handle all equipment provided with care and as per best practice.
• Record movement goods using barcode scanners.
• Perform cycle counts as required.
• Establish and maintain meaningful relationships with colleagues to ensure smooth Operations and healthy atmosphere at the work place.
• Ensure that warehouse workers comply to the company’s safety and security procedures
• Perform duties in an efficient manner that meets customer service standards meeting expectations Productivity standards and accuracy
• Unload goods from delivery vans
• Ensure the Description of the containers / trailer or other vehicles match the documentation provided by the supervisor / FIC.
• Ensure that correct quantity has been received by comparing received goods with information on the Receiving tally sheet.
• Identify any damaged or missing goods and record the information on the Material Discrepancy note.
• Move received goods to appropriate storage areas using mechanical equipment such as Powered pallet jack or Manual hand-jacks.
• Make sure that all goods are labelled properly using appropriate labels.
• Move products to the appropriate storage space based on their types and sizes or as directed by WMS / FIC / Supervisor.
• C. Outbound Operations:
• Pick - Pack ordered goods and ensure that they are in good condition.
• Isolate and report any broken or damaged goods at the time of order picking
• Ensure that information of picked goods is recorded in WMS or Pick sheets.
• Move picked goods from storage areas to delivery pallets using PPT or Hand-jacks.
• Update required documents such as pick sheets and dispatch notes.
• Ensure to follow quality control measures as provided by the organization of goods coming in and going out of the warehouse.
• Apart from the above, follow all individual Customer specific requirements as detailed in the SWI/ SOP for each Activity.

JOB SKILLS, QUALIFICATIONS & EXPERIENCE:

• Forklift driving license (preferably)
• High School level education
• 1-2 years logistics and warehouse experience preferred

• Maintain regular Attendance in line with DHL / department policies and ensure to report to FIC / Supervisor in case of late arrival or sick leave before start of the shift.
• Housekeeping: Ensure to complete housekeeping formalities assigned and accurately fill in the required check list.
• Report to FIC / Supervisor any unsafe practices or other problem areas in the work place related to housekeeping and health & safety.
• Handle and Maintain the Office equipment as required by the manual
• Follow all health & Safety policies as described in the H&S manual provided during induction.
• Take orders from warehouse Supervisor / FIC on a daily basis and fulfil them.
• Handle all customers goods stored in the warehouse with due diligence.
• Handle all equipment provided with care and as per best practice.
• Record movement goods using barcode scanners.
• Perform cycle counts as required.
• Establish and maintain meaningful relationships with colleagues to ensure smooth Operations and healthy atmosphere at the work place.
• Ensure that warehouse workers comply to the company’s safety and security procedures
• Perform duties in an efficient manner that meets customer service standards meeting expectations Productivity standards and accuracy
• Unload goods from delivery vans
• Ensure the Description of the containers / trailer or other vehicles match the documentation provided by the supervisor / FIC.
• Ensure that correct quantity has been received by comparing received goods with information on the Receiving tally sheet.
• Identify any damaged or missing goods and record the information on the Material Discrepancy note.
• Move received goods to appropriate storage areas using mechanical equipment such as Powered pallet jack or Manual hand-jacks.
• Make sure that all goods are labelled properly using appropriate labels.
• Move products to the appropriate storage space based on their types and sizes or as directed by WMS / FIC / Supervisor.
• C. Outbound Operations:
• Pick - Pack ordered goods and ensure that they are in good condition.
• Isolate and report any broken or damaged goods at the time of order picking
• Ensure that information of picked goods is recorded in WMS or Pick sheets.
• Move picked goods from storage areas to delivery pallets using PPT or Hand-jacks.
• Update required documents such as pick sheets and dispatch notes.
• Ensure to follow quality control measures as provided by the organization of goods coming in and going out of the warehouse.
• Apart from the above, follow all individual Customer specific requirements as detailed in the SWI/ SOP for each Activity