Warehouse Associate (Reach Truck Operator)

at  DREXEL INDUSTRIES

Company Description
Drexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.
Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.
Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.
If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and our culture.
Additional information about Drexel can be found at Drexel.ca.
Job Description

WE ARE LOOKING FOR ONE (1) EXPERIENCED REACH TRUCK DRIVER WHO CAN THRIVE IN A FAST-PACED, DYNAMIC ENVIRONMENT!

Reporting to the Warehouse Manager, the Warehouse Associate will be working closely with the rest of our Operations Team at the Wilton Grove facility. The primary responsibilities include operating forklift, picking, packing, loading, unloading, sorting, and moving products to ensure accurate and timely shipment of products for our customers.

Responsibilities:

• Pick, pack, and ship orders and shipments. Eaches, cases, pallets, ecomm, B2B, B2C, FL, LTL as required.
• Unload trucks and containers by hand or using equipment, receive, label, sort, quality check and putaway per SOPs.
• Process returns, inventory counting, packaging, cleaning, maintenance or any other warehouse functions as required.
• Ensure all customer requirements, guidelines, SLA’s, and KPI’s are met regarding on time delivery, packing, labeling, and routing.
• Coordinate and organize appointments, routing, transportation, and schedules using online portals, email, or phone as needed.
• Communicate effectively and professionally with customers, carriers, and vendors.
• Verify the accuracy of transactions, using RF scan guns, WMS platforms and various software programs.
• Generate and audit shipping documents as required, including BOL, Commercial Invoice, Labels, etc.
• Manage dock traffic and load and unload containers and trucks.
• Use Microsoft Dynamics NAV, 3PL Central, and carrier websites as needed.
• Investigate and reconcile shipping, receiving and inventory discrepancies.
• Participate in warehouse safety, cleanliness, and maintenance.
• Fill in other roles to support the Operations team upon request.
• Other duties as required.

Qualifications

What we are looking for:

• 2+ years of experience operating a Stand-up Raymond Reach forklift is required.
• Experience in handling TDG (dangerous goods) is a strong asset.
• Experience with picking (RF scanner).
• Experience working with WMS (warehouse management system).
• Previous experience with inventory and cycle counting is an asset.
• Ability to stand for 8+ hours a day.
• Ability and flexibility to work different shift schedules as required with a reliable transportation.
• Ability to lift and carry up to 70 lbs.
• Great customer service attitude.
• Ability to work both individually and as part of a team.
• Successful background check (including criminal record).

Additional Information

• Pick, pack, and ship orders and shipments. Eaches, cases, pallets, ecomm, B2B, B2C, FL, LTL as required.
• Unload trucks and containers by hand or using equipment, receive, label, sort, quality check and putaway per SOPs.
• Process returns, inventory counting, packaging, cleaning, maintenance or any other warehouse functions as required.
• Ensure all customer requirements, guidelines, SLA’s, and KPI’s are met regarding on time delivery, packing, labeling, and routing.
• Coordinate and organize appointments, routing, transportation, and schedules using online portals, email, or phone as needed.
• Communicate effectively and professionally with customers, carriers, and vendors.
• Verify the accuracy of transactions, using RF scan guns, WMS platforms and various software programs.
• Generate and audit shipping documents as required, including BOL, Commercial Invoice, Labels, etc.
• Manage dock traffic and load and unload containers and trucks.
• Use Microsoft Dynamics NAV, 3PL Central, and carrier websites as needed.
• Investigate and reconcile shipping, receiving and inventory discrepancies.
• Participate in warehouse safety, cleanliness, and maintenance.
• Fill in other roles to support the Operations team upon request.
• Other duties as required