Warehouse Manager - Greensboro Distribution Center

at  Harris Teeter

Summary:
Responsible for managing the accurate and timely receiving, slotting, loading, rotation, and replenishment of warehouse product that is brought into the warehouse and shipments to retail stores. This position is responsible for managing the accurate and timely selection of product. This position is also responsible for the correct operation of the sanitation functions and the inventory control function.
Duties
Insure the accurate and timely receiving of product coming into the
warehouse. Follow up on rotation and replenishment of product and communicate any concerns to the appropriate receiving supervisor.
Insure that all receiving paperwork is sent to the inventory control
supervisor. Maintain consistency and correctness of product inventory.
Insure the sanitation functions are operating properly.
Investigate concerns from stores on poor load conditions, mis-shipped product, etc.
Communicate with the Operations Manager on problems, progress, or concerns.
Follow through with the requests and recommendations of the Operations Manager.
Maintain adequate and accurate records for planning and analysis.
Communicate with transportation on loading/shipping errors, backhaul
schedules, and any changes. Assess supply needs for the warehouse and purchase in a timely manner.
Work with buyers on procurement of product into the facility.
Communicate with data processing to verify store ordering schedule
changes or any late data orders coming into the warehouse.
Insure that the proper cycle counting is taking place.
Participate in the budgeting process for the warehouse.
Recognize both good and poor performance. Counsel and document
accordingly.
Notify Maintenance Manager of maintenance needs of the facility.
Understand, communicate, and implement company policies,
procedures, and concepts.
Work with Human Resources Manager to identify manpower needs and
assist in the process for filling posted positions.
Practice effective employee relations. Be sensitive to the needs and
concerns of associates. Treat them in a fair and equal manner. Foster
trust, respect, and integrity throughout the facility.
Know and understand the Process Safety Management Program.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed; Recognizes accomplishments of other team members. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Change Management - Communicates changes effectively; Prepares and supports those affected by change. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills. Quality Management - Looks for ways to improve and promote quality. Visionary Leadership - Inspires respect and trust. Business Acumen - Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources. Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor’s degree (B. A.) from four-year college or university; or four to five years related supervisory warehouse experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word word processing software; Softgrocer inventory software; VLM payroll systems and OPIE human resource systems.
Certificates and Licenses:
Supervisory Responsibilities:
Manages three subordinate supervisors who supervise a total of 150 employees in the Shipping, Receiving, Bldg. and Grounds, Salvage Dock and Inventory Control. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather) and work near moving mechanical parts. The employee is occasionally exposed to work in high, precarious places and extreme cold (non-weather).The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 100 pounds. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. Frozen foods manager would work regularly in temperatures -20 degrees F. Perishable managers would work regularly in temperatures 35-55 degrees F.

Please refer the Job description for details