Warehouse Manager

at  Toll Group

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
www.tollgroup.com
Warehouse Manager | Auckland
Play a vital role in enabling sustainable, global supply chains with Global Logistics, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.
The Role -
The primary function of the Warehouse Manager role is to manage the operations and develop the 3rd party distribution centre. Achieving key service levels around receipting, picking and despatch as well as on time deliveries to our customers and inventory control, whilst ensuring efficiency and that costs are controlled within the agreed budgets. Effectively manage all 3PL relationships, performance, Service Level Agreements, KPI’s and costs and work on their permanent improvements.

Primary Duties and Responsibilities / a day in the life of the Warehouse Manager –

• Assist in the management of our clients’ interests in all aspects of quotation, processing; inventory control, inbound scheduling, receiving, order processing, packing, value added services and dispatch
• Work cross functionally across the supply chain to achieve on time availability and with the markets and DC teams to achieve on time in full delivery
• Drive a continuous improvement program with all 3rd party distribution providers ensuring market leadership
• Develop appropriate reporting and KPIs to support and measure achievement of 3PL targets
• Ensure effective handover to other supervisors or person in charge when completing a shift, including communication of any operational issues that could have health, safety, environment, customer, financial, or quality impacts
• Ensure that the Health, Safety and Environment Management System is effectively implemented within the business and monitor the HSE performance and continual improvement with the Toll Group Health, Safety and Environmental Management Standards and policies

To be successful in this role, you will need:

• Previous experience within a similar leadership role – Transport/Logistics.
• Demonstrated experience with Operations, CoR, Fatigue Management.
• An analytical mind-set – critical thinking and logical reasoning.
• Capability to learn and adapt to new procedures and systems.
• Exceptional communication skills – written and verbal.
• Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
• High attention to detail and the ability to meet deadlines within a time-pressured environment

Why Join Us?

• Opportunity to work in a fast-paced and growing industry.
• Supportive team environment.
• Professional growth and career development opportunities, alongside a long list of benefits – private health insurance through Southern Cross, Paid parental leave and much more.

If you are ready to take on a challenging and rewarding role in logistics, apply now and become a vital part of our team!
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in New Zealand and be prepared to undertake pre-employment checks including a criminal history check and medical.

Primary Duties and Responsibilities / a day in the life of the Warehouse Manager –

• Assist in the management of our clients’ interests in all aspects of quotation, processing; inventory control, inbound scheduling, receiving, order processing, packing, value added services and dispatch
• Work cross functionally across the supply chain to achieve on time availability and with the markets and DC teams to achieve on time in full delivery
• Drive a continuous improvement program with all 3rd party distribution providers ensuring market leadership
• Develop appropriate reporting and KPIs to support and measure achievement of 3PL targets
• Ensure effective handover to other supervisors or person in charge when completing a shift, including communication of any operational issues that could have health, safety, environment, customer, financial, or quality impacts
• Ensure that the Health, Safety and Environment Management System is effectively implemented within the business and monitor the HSE performance and continual improvement with the Toll Group Health, Safety and Environmental Management Standards and policie

To be successful in this role, you will need:

• Previous experience within a similar leadership role – Transport/Logistics.
• Demonstrated experience with Operations, CoR, Fatigue Management.
• An analytical mind-set – critical thinking and logical reasoning.
• Capability to learn and adapt to new procedures and systems.
• Exceptional communication skills – written and verbal.
• Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
• High attention to detail and the ability to meet deadlines within a time-pressured environmen