Warehouse Operations Manager

at  CS Ellis Group LTD

C.S ELLIS (GROUP) LTD IS A 4TH GENERATION FAMILY-RUN LOGISTICS COMPANY, CELEBRATING 90 YEARS IN BUSINESS IN 2023 AND GOING FROM STRENGTH TO STRENGTH. OPERATING FROM THREE LOCATIONS IN THE EAST MIDLANDS, WE HAVE AN EXCELLENT REPUTATION BUILT ON GENERATIONS OF EXPERIENCE AND COMBINE TRADITIONAL VALUES WITH CUSTOMER SERVICE AND PROFESSIONALISM.

Our team is at the heart of our success, and were looking for a motivated Warehouse Supervisor to lead our evening operations. If you thrive in a fast-paced environment and enjoy managing people, we want to hear from you!

POSITION OVERVIEW

As the Warehouse Supervisor on the PM shift, you will oversee daily warehouse activities, ensure smooth workflow, manage the warehouse team, and maintain a high level of productivity and safety. This is a hands-on supervisory role requiring excellent leadership and organisational skills.
Location: South Luffenham, Rutland
Contract Type: Full-time, Permanent
Hours: 37.5 hours per week,
14:00 - 22:00

QUALIFICATIONS

• 3+ years of experience in warehouse operations, with at least 1 year in a supervisory role.
• Strong understanding of warehouse management systems (WMS) and stock control.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Forklift certification is desirable but not essential.
• Knowledge of health and safety regulations in a warehouse environment.
• Ability to work the PM shift and occasional weekends or overtime as needed.

• Supervise, train, and motivate a team of warehouse associates and material handlers during the PM shift.
• Ensure all orders are picked, packed, and shipped accurately and efficiently.
• Record and communicate service levels, including non-conformances on a weekly basis, ensuring that corrective and preventative measures are quickly implemented to ensure that target levels are maintained.
• Ensure full stock integrity, including labelling pre-picked orders, fully recording cross-dock order data, processing of returns and cancelled orders within 48 hours.
• Maintain and enforce safety protocols, ensuring compliance with company and legal standards.
• Operate and maintain warehouse equipment, such as forklifts and pallet trucks.
• Ensure that operational team comply with all company rules, including operational standards and requirements, BRCGS & ISO requirements, housekeeping levels, periodic checks, security, H&S requirements and that all company HR policies are followed and upheld Track and report key performance metrics (e.g., productivity, error rates, etc.).
• Address and resolve any personnel issues in a timely manner.
• Conduct shift meetings, safety briefings, and regular performance evaluations.