Warehouse Operations Supervisor

at  Canada Cartage

WHY YOU’LL LOVE CANADA CARTAGE

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.
We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

POSITION SUMMARY

The Warehouse Operations Supervisor is responsible for achieving the prescribed company objectives for safety, efficiency, quality, and inventory accuracy. Emphasis is placed on the management of Team Members and the implementation of proactive operations action plans specific to receiving, warehousing and shipping product in a manner consistent with company service and cost objectives

• Employee Management and Development
• Conducting regular formal employee reviews and informal feedback discussions for all staff within their area of responsibility
• Train and coach on WMS systems and act as a subject matter expert
• Work closely with the staff in all aspect of the day-to-day operations of the account(s) they are responsible for
• Help drive goal, target and performance standards
• First point of contact for customer concerns and providing exemplary customer service
• Ensure all KPI’s are achieved for customers and internal stakeholders
• Ensure employees are trained and awaer of all standard operating procedures and best practices
• Run various reports including labour planning for team
• Create a postive and safe working environment