Location: 6th Ave Warehouse, Vancouver BC, Canada
Core hours: Monday to Wednesday from 11am – 4:30pm PST
Onsite Role: This position is required to be onsite 3 days a week

OUR COMPANY

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.
Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

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ROLE SUMMARY

As the Warehouse Shipping Clerk, you will focus on picking, checking, packing, and shipping orders to our customers. This is a hands-on role that requires excellent attention to detail and accuracy. You will work in a team of Shipping Clerks to ensure our customers receive their orders as quickly as possible and damage-free. You will support other functions of the Warehouse, including assembly tasks, inventory counts and stocking shelves. You will report directly to the Shipping Team Lead.

Responsibilities

• Pick all products with the highest quality, accuracy and efficiency
• Ensure that the picked product conforms to the pick sheet provided
• Utilize Order Tracking software to scan pick sheet details and report orders on hold
• Report Pick Bin Low-outs promptly to ensure that interruptions to order picking are minimized
• Double-check North American, International and Tradeshow orders to ensure picked product conforms to the pick sheet
• Record pick errors on pick sheets
• Pack all orders promptly with the highest level of quality, accuracy and efficiency
• Inspect orders to ensure that packing specifications are met and arrive damage free to the customer
• Ship orders promptly once packed
• Ensure UPS contains complete and accurate customer information
• Ensure correct shipping label/service level is attached to shipment
• Answer phones – answer incoming phone calls in a professional manner and proficiently redirect calls as required
• Adhere to safe work practices and procedures
• Additional duties as assigne