Warehouse Supervisor (Night Shift)

at  Lineage Logistics

We are a growing organization and currently looking for a passionate and motivated Supervisor, Warehousing Solutions to join our winning team.
Employment Type: Permanent
Shift: Night
Office/Facility: St-Francois - Montreal, QC

POSITION SUMMARY

The Supervisor, Warehousing Solutions leads and promotes a safety culture, an engaged workforce and exceptional service at the facility. The majority of the Supervisor’s time is spent out on the floor providing direction to the warehouse team and coaching employees on safety, service and productivity. They supervise and lead the warehouse team by monitoring, measuring, coaching and developing individual and team performance. They monitor daily metrics and implement improvements to operations in pursuit of operational excellence, a safe workplace, and an exceptional customer experience.

CUSTOMER EXPERIENCE

• Leads their team in providing the highest levels of service to all customers with whom they interact, whether internal or external, with the goal of continuously improving the customer experience.
• Measures and reports on customer experience standards and metrics for all accounts and works with facility team to meet/exceed these standards.
• Implements improved operational processes that enhance capabilities to meet/exceed service standards.
• Ensures organizational adherence and accountability to standard operating procedures.
• Ensures that customer orders are picked & shipped in a timely fashion within prescribed cost levels.

KEY REQUIREMENTS

• Minimum of 2-3 years of experience in a frontline supervisory role in a warehouse/logistics environment.
• University or college education; a focus in Operations, Logistics or related field.
• Flexible schedule, training completed on the morning shift.
• First Aid certification is an asset.
• Excellent people leadership abilities and a dedication to continuous improvement.
• Approachable, positive demeanor with a hands-on and team-oriented work style.
• Experience working in an environment with pick and ship processes as well as high volume computer generated inventory control (barcoding, RF).
• Knowledge of HACCP.
• Commitment to health and safety in the workplace.
• Proven ability to supervise a team working in a fast-paced warehouse environment to ensure accuracy, compliance and a team culture of excellence.
• Driven to provide exceptional customer service.
• Strong interpersonal skills including leadership, conflict resolution and team building abilities.
• Dedicated to continuous improvement.
• Excellent communication skills, both verbal and written.
• Proven analytical and problem solving skills. Ability to quickly understand and identify issues and propose solutions.
• Proven ability to effectively prioritize work flow to ensure deadlines are met in a fast-paced environment. Able to adapt to shifting priorities.
• Takes initiative, is proactive in their work, and results-oriented.
• Ability to manage and adapt to change.
• Experience with warehousing software applications
• Microsoft Office skills with an emphasis on Word, Excel and Outlook.
• Experience working effectively in a unionized environment governed by collective agreements an asset.
  Why Lineage?
  This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
  Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
  Benefits
  Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.
  (English version linked at the bottom of the page)