Warehouse Team Lead

at  Force Recruitment Outsourcing

Job Purpose:
Coordinating and leading a team of warehouse personnel, as well as ensuring efficient and effective receiving, handling, storage and dispatch of goods.

Main Duties and Responsibilities:

• To ensure orders are processed and despatched in a timely fashion to provide the best possible service to the customer.
• Supervise and lead a team of warehouse personnel.
• To pick and pack orders on a daily basis.
• Duties involve regular repetitive light, medium and heavy lifting including lifting and carrying weights up to 20kg approx.
• To maintain high levels of Health and Safety standards throughout all activities.
• To manage stock levels by participating in stock taking and cycle counting.
• Ensures that product inspection functions are performed efficiently to meet with Company’s quality standards.
• Inspects the products and reports the results from products returned and update the RMA Log.
• To be responsible for receiving and inspection of deliveries and ensuring that safe unloading procedures are followed.
• To prepare finished goods for packing and dispatch.
• To process all necessary documentation within the Warehouse and complete all relevant system transactions, i.e. receipt of product.
• Report damaged packaging to ensure product quality for the customer.
• Follow up & control daily absence, over time and time keeping.
• Organize activities and assign jobs accordingly for staff.
• To work efficiently and effectively as part of a team.
• To ensure the work area is always kept clean and tidy.
• To achieve the targets and job standards set out by the warehouse manager.
• To be adaptable and flexible in approach to work.
• Any other task nominated by the Warehouse Manager, Management or Directors of the company.

Skills/qualifications:

KNOWLEDGE, SKILLS, AND ABILITIES

• Good standard of numeracy and literacy
• Ability to follow instructions
• Ability to work under pressure and to deadlines
• Ability to work as part of a team
• Attention to detail
  Competencies for the Role

Customer Focus and Quality

• Shows a commitment to superior customer service
• Anticipates and meets the need of clients
• Recognizes adverse customer reactions and develops better alternatives

COMMUNICATION & INTERPERSONAL SKILLS

• Listens effectively and clarifies information as needed
• All required documentation is completed in a clear, convincing and organized manner and by agreed deadline

• To ensure orders are processed and despatched in a timely fashion to provide the best possible service to the customer.
• Supervise and lead a team of warehouse personnel.
• To pick and pack orders on a daily basis.
• Duties involve regular repetitive light, medium and heavy lifting including lifting and carrying weights up to 20kg approx.
• To maintain high levels of Health and Safety standards throughout all activities.
• To manage stock levels by participating in stock taking and cycle counting.
• Ensures that product inspection functions are performed efficiently to meet with Company’s quality standards.
• Inspects the products and reports the results from products returned and update the RMA Log.
• To be responsible for receiving and inspection of deliveries and ensuring that safe unloading procedures are followed.
• To prepare finished goods for packing and dispatch.
• To process all necessary documentation within the Warehouse and complete all relevant system transactions, i.e. receipt of product.
• Report damaged packaging to ensure product quality for the customer.
• Follow up & control daily absence, over time and time keeping.
• Organize activities and assign jobs accordingly for staff.
• To work efficiently and effectively as part of a team.
• To ensure the work area is always kept clean and tidy.
• To achieve the targets and job standards set out by the warehouse manager.
• To be adaptable and flexible in approach to work.
• Any other task nominated by the Warehouse Manager, Management or Directors of the company