Warehouse Team Lead

at  TCP Homecare

Warehouse Team Lead
TCP Homecare is a healthcare service provider, specialising in ‘direct to patient services’ which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient’s home.

ROLE:

The Primary Role of the Warehouse Team Lead is to carry out all warehouse day to day activities in accordance with procedures thus ensuring the customer/client service level agreements are managed effectively.
This role requires on-call driver cover for every second weekend.

KEY RESPONSIBILITIES:

• Responsible for the opening and lockup of the main warehouse facility
• Ensure dispatch traceability of all products (batch number certification)
• Order picking & processing deliveries outward; Checking & receiving goods inwards
• Responsible for the general cleaning & upkeep of stores and refrigerators
• Ensure vehicle temperatures checks are systematically completed
• Coordinate the maintenance requirements of fridges / vehicles/ generator etc.
• Liaise and effectively communicate with all relevant personnel associated with the customer/client service.
• Responsible for the administration of daily/weekly/monthly documentation for departmental reviews of (e.g. temperature records and deviations)
• Stock control - Check in of “Out of Date” Products
• Act as a backup driver in case of emergency deliveries or supplier collections or short term cover for Van Representative
• Act as key point of contact with Supplier Drivers
• Maintain customer confidentiality at all times.
• Assist in ensuring that continuing quality systems are implemented and maintained within the TCP Group.
• Represents self in a professional and ethical manner at all times, complying with all applicable company policy and procedures.