Warehouse Technical Support III

at  Southern Glazers Wine Spirits

WHAT YOU NEED TO KNOW

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.
Monday - Friday 11 AM-8 PM

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree (Industrial, Mechanical, business administration, computer science, information systems, or other industry related curriculum) or Sufficient and relevant work experience.
• 7 or more years of work experience.
• 4 or more years of work experience in Warehouse Operations & Support.
• Working knowledge of PLC operations and PLC electrical panels.
• Working knowledge of Compressed Air system and Storage and Retrieval Machines (SRM’s).
• Working knowledge of spirals and sliding shoe sorters, Motor starters, overloads and basic wiring.
• Knowledge of wholesale distribution strongly preferred.
• MS Office and other general desktop software experience required.
• Must have some experience with conveyor systems, pick to belt operations and other MHE systems including software such as Warehouse control systems, Warehouse Management systems, and not limited to lift systems management systems and maintenance tracking software.

ABOUT SOUTHERN GLAZER’S WINE & SPIRITS:

Southern Glazer’s Wine & Spirits is the largest distributor of beverage alcohol in North America, and proud to be a multi-generational, family-owned company. Southern Glazer’s has a proud history of consistently delivering impeccable service in 44 states, plus the District of Columbia, Canada and the Caribbean. It’s all made possible by our employees. Our careers focus on delivering a captivating and rewarding experience. Challenging our colleagues every step of the way, we provide the tools for them to grow, succeed and accomplish both their personal and professional goals. Together, we can deliver the highest quality service for our suppliers and our customers while we put you on the career path you’ve been looking for.Southern Glazer’s is nationally recognized by its supplier partners as well as by its customers for its state-of-the-art distribution capabilities and its leading-edge information technology. We also believe in the importance of giving back, being a socially responsible corporate citizen and making generous contributions to national, state and local charitable organizations

PRIMARY RESPONSIBILITIES:

• Maintain “lights on” operation for all responsible facilities including label printer and RF gun fleet, CMMS operations, production workstations and voice picking units.
• Create standard operating procedures for evaluating and improving facility operation.
• Liaisons with Site leadership / management and other project resources to ensure successful completion of project according to guidelines.
• Communicate with other related departments to coordinate work and resolve issues as needed.
• Identify Operational opportunities to improve organizational efficiencies and provide/ recommend innovative solutions to help achieve the business goals
• Provide training for employees on procedures/systems.
• Manage and Assist with the maintaining of the Material Handling systems (conveyor, SRM’s in motion scanners, VFD’s, Servo Motors and controls, etc.)
• Develop advanced processes (including predictive maintenance techniques) to measure, analyze and improve equipment performance (reliability) and prioritization of improvement projects.

ADDITIONAL PRIMARY RESPONSIBILITIES:

• Coordination with relevant Warehouse Equipment vendors for issue resolution and service performance at respective DCs.
• Perform proactive maintenance for warehouse equipment.
• Document and escalate issues to the appropriate vendors and SGWS SCM support groups.
• Manage and maintains the spare parts inventory and report as required to keep the systems ready for production.
• Collaborate and coach maintenance/ operations partners to upgrade preventative maintenance (PM) processes and process control systems to improve performance (reliability).
• Oversees the development functional requirements for future warehouse equipment needs.
• Implement operations continuous improvement measures and initiatives.
• Be able to trouble shoot all first support calls on WM issues including any label or voice process issues.
• Perform other job-related duties as assigned.