Warranty Adjudicator (m/f/d)

at  Cummins Inc

Accelera by Cummins provides a diverse portfolio of zero-emission solutions for the world’s most economically vital industries, empowering them to accelerate the transition to a sustainable future. Accelera, a business segment of Cummins Inc., is both a components supplier and integrator, focused on batteries, hydrogen fuel cells, e-axles, traction drive and electrolyzers. Accelera currently has operations in North America, across Europe and in Asia. Follow this link, if you want to know more about Accelera by Cummins https://www.accelerazero.com/
This is an exciting opportunity to join Accelera by Cummins eMobility team at the start of projects which will serve as basis for the new family of traction systems. Working in the eMobility team will expose you to all areas of electric vehicles.
Accelera by Cummins is looking for an ambitious and motivated Warranty Adjudicator (m/f/d) to join our team in Nürnberg .

YOUR PROFILE:

• Proven technical experience (electric motors, inveters, automotive, …)
• Proven experience in automotive warranty claims
• Excellent verbal and written communication and conversation skills (German and English)
• You are able to use this skill to translate the technical findings into a understandable technical report for the customer.
• Proven capability to build effective formal and informal relationships inside and outside the organization.
• Commitment to holding self and others accountable to meet appointments and deadlines.
• Demonstrated initiative in actively seeking new ways to grow and be challenged using both formal and informal development channels.

YOUR TASKS:

• You will become part of the current product engineering team and acting as our warranty adjudicator for the eMobility traction products
• After a period of training and collaboration with our various departments he/she will grow in his role
• You will be the central point of contact for warranty decisions for the eMobility traction motors and inverters for international customers
• You will work closely together with other departments within the organization (Quality, Order Management, Repair shop, Operations, …)
• Based on this collaboration you’ll build up a good technical knowledge of our products. This knowledge is an asset for making warranty decisions and writing the accompanying reports.
• Based on the technical findings of the external and internal stakeholders you will prepare the final warranty decision towards customers
• You will manage the different warranty claim contracts for multiple international customers
• You will Participate in continuous improvement efforts and standard work development for the warranty decision making team