Warranty Administrator, Low Rise

at  Empire Communities

Brantford, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Jan, 2025Not Specified03 Oct, 20242 year(s) or aboveGood communication skillsNoNo
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Description:

Your Impact at Empire
You will be the initial point of contact for homeowners following closing, including receipt and processing of Tarion warranty forms. Maintain schedules for technicians and trades regarding warranty repairs.
This role is located at our Wyndfield Site in Brantford, ON.

Responsibilities:

  • Receive, document, and communicate new home purchasers’ inquiries to appropriate trades and departmental associates to provide timely responses to new home customer
  • Coordinate follow up activities with customers, the construction team, and the service/warranty team for service warranty issues
  • Engage managers for escalations and schedule touchpoints accordingly
  • Enter and complete work orders in NewStar program


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

HR / Administration / IR

Other

Graduate

Proficient

1

Brantford, ON, Canada