Warranty & Care Project Manager

at  Hitachi Energy Sweden AB

Description
We strive to be world leaders in electric power by helping countries to have greener, stronger and cleaner electricity. By bringing sustainable energy to more and more people, we can reduce our impact on the planet. When you work with us, you will therefore be part of a higher purpose where each department contributes. Together we can encourage the next innovation - to make life better for everyone.
The position as Warranty & Care Project Manager is based within the HVDC Service organization. You will be a part of a team that has a passion for customer satisfaction and continuous improvements. We have fun at work and what we do is important with a direct impact on our customers, co-workers and HVDCs success!

• Act as the main contact for the customer and the Hitachi Energy representative during the project execution, to ensure a high customer satisfaction and build a long-term trustworthy customer relationship.
• Manage all project issues for your assigned project(s), distribute and follow-up the actions with the involved technical departments, suppliers, and the customer.
• Conduct regular external (as agreed with customer) project meetings and conduct monthly internal project reviews to manage the overall project situation.
• Project Management of HVDC Care Orders (small upgrade projects as well as material delivery projects).
• Project Management of Warranty Projects and ensure that Hitachi Energy has received all HSE information from the customer in order to perform safe work at site.
• Register and manage non-conformances. Communication with customers and suppliers by handling CCRP from customers, register and administrate QIT and register CCRP to internal suppliers and organization.
• Live Hitachi Energy Leadership Pillars as a leader which means live our vision, work together, deliver promises, and develop people.