Warranty Engineer

at  Nissan

Quality Assurance Systems Engineer capable to; monitor quality market condition, define and establish immediate actions for customer protection, and leader for the next key activities:

• Monitors various sources of field quality data (QIDEA, SICAT,etc) and takes appropriate action in order to achieve quality targets for the assigned CST.
• Establishes priority and action plans for incident investigation and reporting.
• Conducts investigative research at Manufacturing facilities and sometimes traveling to Nissan dealer in the USA or Mexico
• Identifies, investigates, and reports quality issues.
• Leads or participates in weekly Direct Communication (DC) meetings with plant, PQE, and design staff to review current warranty claims/quality issues to be investigated and reported through the DRIVE system.
• Meets regularly with Plant Quality to identify and resolve quality issues in vehicle manufacturing and occasionally with suppliers (Monozukuri).
• Requests and analyzes warranty return parts and issues technical reports and parts to the assigned CST.
• Prepares Information Gathering & QIB reports and provides technical assistance to other departments.
• Analyzes and identifies engineering & mfg issues regarding warranty and durability incidents, and seeks engineering & mfg countermeasures.
• Communicates product issues to management (QRQC / QCS) for countermeasure development. Distributes report results to appropriate groups and tracks corrective action activities.
• Contributes to 3MIS good performance and brand trust.

ADDITIONAL JOB DESCRIPTION

• 3MIS daily monitoring (QIDEA)
• 3MIS risk analysis based on forecast and trends.
• Process Audit.
• G-CARS follow up (PHC criteria accomplishment)
• 3MIS charts preparation.
• Spike prevention activities
• 3MIS spike analysis.
• 3MIS calculation.
• To define & establish immediate countermeasure for customer complaints
• Data base creation for 3MIS control (Excel knowledge)
• Scrambles at plant & dealership.
• Meeting with USA, CAN, MEX & GCC markets for customers complaint.
• TFT’s leadership
• Incidents Duplication
• Q3 definition and implementation (vs PHC criteria)
• Daily CM audits.
• CM sustainability.
• DPHU VOC main issues tackle down.

EDUCATION/CERTIFICATIONS:

Bachelor’s degree in a related Engineering discipline.

PREVIOUS WORK EXPERIENCE

• Four (4) or more years of directly related professional-level Quality / Engineering experience.
• In depth technical understanding of automotive design and development processes, production, troubleshooting and maintenance.

OTHER KNOWLEDGE, SKILLS AND ABILITIES

Language: Strong English language skills with minimum competency rating of 80%
Computer Skills: Excel Advance Knowledge, word processor, power point, NX-auto, Space Vision, G2B, ALPL, ASK2.
Competencies: Process Audit knowledge, Core Tools, TQM, 4M’s management, Drawings interpretations, Nissan manuals interpretation, leadership, automotive processes.
Must have: Driver’s License,
Nice to have: Excel certifications, audits certifications (ISO, IATF, VDA), Passport, VISA

Travel: No

• Nissan (NMEX,NEdM, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.
• Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a
public conduct searchdue to the sensitive nature of the assets and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.
Aguascalientes Aguascalientes Mexic

Please refer the Job description for details