Waukee Pediatrics- PRN receptionist

at  MercyOne

DESCRIPTION:

Key Responsibilities (list 5-8)

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the

admitting process is efficient and all clinic and regulatory policies are in compliance.

• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible

amounts.

• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.)

into the correct location in the electronic medical record.

• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services, collecting

patient responsibility payments and scheduling follow-up appointments.

• Perform duties involving record filing and retrieval and assisting with the filing of registration

documentation in electronic medical records.

• Confirm next day appointments and alerts patients as to what documentation is needed, including

details associated with time-of-service payment.

• Follow up with patients regarding the Missed Appointment Policy and send out the appropriate

communications.

• Perform other duties as assigned.

Job Requirements / Qualifications

a. Education / Accreditation / Licensure (required & preferred):

• High school diploma or equivalent required.

b. Experience (required and preferred):

• 0 – 1 year healthcare experience preferred.

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure th