Web Content Manager

at  State of Arizona

ARIZONA DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.
All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

WEB CONTENT MANAGER

Job Location:
Address: 1600 W. Monroe Street, Phoenix, AZ 85007
Posting Details:
Salary: $68,000
Grade: 20
Closing Date: Open Until Filled
This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.
Job Summary:
The Web Content Manager is responsible for creating, developing, implementing, and managing web and intranet communication strategies to raise brand awareness, inform internal and external audiences, and achieve business goals. Designs, maintains and supports digital content on the agency’s website, intranet, and other digital materials; uses content management software (CMS) to post content and analyze user traffic and engagement; and coordinates with multiple teams to develop effective and visually appealing digital content ensuring that all digital content is consistently up-to-date and accessible to customers and ADOR staff.
Job Duties: Job Description - Web Content Manager.pdf
Please check out the attached job description for more details!
Job Requirements:

EDUCATION & EXPERIENCE

• Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
• Minimum of three years online content creation, IX/UX, web design, or front-end web development, and actively working with HTML
• Previous experience in XML and structured authoring, and graphic design

KNOWLEDGE/UNDERSTANDING

• Knowledge of user experience design principles (UI/UX)
• Knowledge of visual design and accessibility
• Knowledge of digital content development and maintenance practices and principles

SKILLS

• Effective verbal, general written, and listening communication skills
• Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
• Effective interpersonal skills, demeanor and service orientation
• Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
• Strong proficiency in the use of website content management platforms such as Drupal, and in social media platforms such as Facebook, Twitter, Instagram, Snapchat, etc.

ABILITIES

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
• Ability to work both independently and collaboratively as part of a team
• Ability to develop and manage an editorial calendar to ensure timely content; and collaborate with marketing and design teams to ensure consistent brand messages across all channels
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
• Ability to learn LEAN concepts, principles and tool
• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
• Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

Please refer the Job description for details