Web Operations Manager - Brussels - Near site

at  Seidor

We are on the lookout for a/an Web Operations Mnager to join our team for working with European Institutions based in Brussels in an Near site position.
Get to know us - SEIDOR
At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation , with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.
As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8,000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.
We believe the digital world’s challenges require not only the best technologies and partnerships but most importantly, the best people. That’s where you come in – we need you to help us scale new heights.
For this position you would be working with our client from the European institutions.
The European Commission’s Audiovisual Service (DG COMM.A4) provides essential EU-related news and archives for media professionals. The 17-member information systems team, led by a team leader, includes project managers, analysts, programmers, designers, testers, and support staff. They manage 14 small to medium applications using JavaScript, Oracle, Angular, Node JS, PL/SQL, HTML, and XML. New systems are developed in Java on the WebLogic platform with a hybrid backend using MongoDB and Oracle, and records are exposed through an enhanced SolR server.
Below are the details of your role and requirements.

Your role

• Digitize video files for website upload and archiving
• Manage CDN file server
• Manage live streams on social media
• Guide and support users with tools, platforms, and wikis
• Centralized support for social media live streams for DGs, Commissioners, journalists, and institutions
• Analyze business requirements for platform solutions
• Implement and customize solutions on existing platforms
• Review and correct platform usage
• Write procedural manuals and guides
• Participate in corporate meetings and strategy discussions
• Engage in technical working groups and progress meetings

What’s in it for you?

From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer:

• A permanent role at a leading tech project firm (subcontractor also possible).
• A hybrid work schedule, blending in-office collaboration with the convenience of working from home.
• Continuous learning and development through SEIDOR Academy.
• A package including salary and additional annual bonus, working equipment, phone and other benefits.
• A dynamic international workplace with diverse teams.
• A commitment to your well-being, work-life balance, and career growth.
• Rapid advancement opportunities in a short period of time.
• Engaging events and a comprehensive onboarding program.

At SEIDOR, your growth is our success, and we strive to make our workplace feel like home. Discover the nine core aspects of our culture that define us at SEIDOR:
https://www.seidor.com/en-es/talent
If this resonates with you, we’d love for you to apply to our opening, and we’ll be in touch soon!

Who we think you are:

• 3+ years in user documentation
• 3+ years in CDN and media file management
• 2+ years in testing
• End-user assistance for information systems
• Knowledge of wiki, collaborative sites, social networks
• Proficiency in MS Office 365, MS Teams, JIRA
• Experience with CDN tools, manual and automation testing
• Good reporting methods, presentation skills
• Ability to maintain high quality standards
• Adaptability to fast-changing technologies
• Strong communication skills for technical and non-technical audiences
• Analytical and problem-solving skills
• Capability to write clear technical documents and user manuals

• Digitize video files for website upload and archiving
• Manage CDN file server
• Manage live streams on social media
• Guide and support users with tools, platforms, and wikis
• Centralized support for social media live streams for DGs, Commissioners, journalists, and institutions
• Analyze business requirements for platform solutions
• Implement and customize solutions on existing platforms
• Review and correct platform usage
• Write procedural manuals and guides
• Participate in corporate meetings and strategy discussions
• Engage in technical working groups and progress meeting