Webmaster

at  Hope and Healing Center Institute

JOB SUMMARY:

The Webmaster will be responsible for the overall management of three websites for Gateway to Hope University/HHCI. The position reports to Vice President Community Engagement. Duties include site maintenance, troubleshooting, updates, and content management. The role requires expertise in web development, design, and a solid understanding of user experience (UX), SEO best practices, and site performance optimization. Gateway to Hope University is a community-focused training program equipping individuals and organizations to respond compassionately to those in mental distress using application-focused, evidence-based training. GatewaytoHopeUniversity.org and learn.gthu.org and HHCI.org.

Key Responsibilities:

• Website Maintenance: Oversee daily operations of websites, ensuring fully functional, user-friendly, and updated with the latest content.
• App Maintenance: Updating, repairing, and modifying existing software with external vendor support as needed.
• Content Management: Create content as needed. Work with the Gateway to Hope team to upload, update, and organize text, images, and multimedia elements on the site.
• Technical Support: Troubleshoot and resolve issues related to website functionality, performance, and security.
• Site Optimization: Ensure the website is optimized for speed, performance, and mobile responsiveness.
• SEO & Analytics: Implement SEO best practices and tools to improve search engine rankings and monitor web traffic through tools like Google Analytics. Create relevant reporting to drive decision making and inform marketing plans.
• Security: Monitor the site for security vulnerabilities, implement updates and patches, and manage user permissions and access.
• Design & User Experience: Create designs to improve website layout, user experience (UX), and user interface (UI) design.
• Backup & Recovery: Ensure regular back up the website and understand the disaster recovery plan in place in case of data loss.
• Compliance: Ensure the website complies with legal regulations, including privacy laws and accessibility standards (e.g., ADA, GDPR).
• Reporting: Provide regular reports on website performance, user behavior, and any potential issues.

Required Skills & Qualifications:

• Proven experience as a Webmaster, Web Designer, Web Developer, or similar role.
• Strong knowledge of web development languages (HTML, CSS, JavaScript, PHP, etc.).
• Experience with WordPress
• Experience with SEO tools and techniques (Google Analytics, Google Search Console, SEMrush, etc.).
• Web design experience especially using design tools (Canva, Adobe Creative Suite, etc.
• Experience with WooCommerce
• Experience working w Learndash LMS
• Knowledge of website hosting environments and FTP/SFTP protocols.
• Proficiency in website performance optimization tools and techniques (page load speed, mobile optimization, etc.).
• Experience with website security practices
• Excellent problem-solving and troubleshooting skills.
• Strong attention to detail and ability to work independently.
• Comfortable working as part of a cross-functional team
• Preferred Qualifications:
• Bachelor’s degree in Web Development, Web Design, Computer Science, Information Technology, or related field.
• Knowledge of scripting languages or frameworks (React, Node.js, etc.) is a plus.
• Experience with website accessibility standards and tools.

Job Type: Full-time
Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation Package:

• Yearly pay

Schedule:

• 8 hour shift

Experience:

• Web design and development: 5 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: Hybrid remote in Houston, TX 7705

• Website Maintenance: Oversee daily operations of websites, ensuring fully functional, user-friendly, and updated with the latest content.
• App Maintenance: Updating, repairing, and modifying existing software with external vendor support as needed.
• Content Management: Create content as needed. Work with the Gateway to Hope team to upload, update, and organize text, images, and multimedia elements on the site.
• Technical Support: Troubleshoot and resolve issues related to website functionality, performance, and security.
• Site Optimization: Ensure the website is optimized for speed, performance, and mobile responsiveness.
• SEO & Analytics: Implement SEO best practices and tools to improve search engine rankings and monitor web traffic through tools like Google Analytics. Create relevant reporting to drive decision making and inform marketing plans.
• Security: Monitor the site for security vulnerabilities, implement updates and patches, and manage user permissions and access.
• Design & User Experience: Create designs to improve website layout, user experience (UX), and user interface (UI) design.
• Backup & Recovery: Ensure regular back up the website and understand the disaster recovery plan in place in case of data loss.
• Compliance: Ensure the website complies with legal regulations, including privacy laws and accessibility standards (e.g., ADA, GDPR).
• Reporting: Provide regular reports on website performance, user behavior, and any potential issues