Website Product Owner

at  Intelcom

Ride the next mile with us!

What you’ll do

• Act as the primary point of contact for the daily management of our websites.
• Manage and update our websites’ content using Craft CMS (WYSIWYG)
• Coordinate day-to-day operations with our external development agency and ensure best practices are adhered throughout the development cycle.
• Participate in the development and integration new website features and functionalities.
• Collaborate with cross-functional teams to gather requirements and implement web solutions.
• Work closely with our SEO agency to improve SERP performance.
• Ensure our websites follow UX/UI design best practices.
• Monitor website performance and QA the user experience of critical flows (e.g., package tracking, customer support, and lead generation).
• Conduct quality assurance tests to identify and resolve issues or bugs.
• Track and enhance website performance metrics (e.g., page load times, mobile responsiveness, etc.) to improve conversion rates.
• Stay up to date with industry trends and best practices in website experience for last-mile delivery.
• Perform other related duties as assigned.

What you bring

• Bachelor’s degree ina marketing, computer science or a related field.
• 3-5 years of experience as a product owner, a webmaster, or a related role.
• Excellent knowledge of standard CMSs
• Experience working closely with or in a development team is a plus.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

• Act as the primary point of contact for the daily management of our websites.
• Manage and update our websites’ content using Craft CMS (WYSIWYG)
• Coordinate day-to-day operations with our external development agency and ensure best practices are adhered throughout the development cycle.
• Participate in the development and integration new website features and functionalities.
• Collaborate with cross-functional teams to gather requirements and implement web solutions.
• Work closely with our SEO agency to improve SERP performance.
• Ensure our websites follow UX/UI design best practices.
• Monitor website performance and QA the user experience of critical flows (e.g., package tracking, customer support, and lead generation).
• Conduct quality assurance tests to identify and resolve issues or bugs.
• Track and enhance website performance metrics (e.g., page load times, mobile responsiveness, etc.) to improve conversion rates.
• Stay up to date with industry trends and best practices in website experience for last-mile delivery.
• Perform other related duties as assigned