Weekend - Bilingual Legal Intake Specialist

at  Corebridge Solutions

Work Location: Fully Remote (Must be based in Colombia)
Work Type: Full-Time
Work Hours: Friday to Sunday: 10:00 AM – 10:00 PM (Colombia Time)

ABOUT COREBRIDGE SOLUTIONS

CoreBridge Solutions is at the forefront of the U.S. business services industry, specializing in legal support while also providing services in financial, medical, and marketing sectors. Operating remotely from Colombia, we partner with U.S. law firms and other businesses to enhance efficiency and achieve superior outcomes. We are seeking skilled individuals to join our team and contribute to our growth.

QUALIFICATIONS

• Bilingual proficiency in Spanish and English (C1 certification or equivalent professional experience).
• Experience in client-facing roles within the legal or related industries.
• Exceptional communication skills for articulating complex information.
• High proficiency in digital technology and case management systems.
• Meticulous approach to information handling and problem-solving.

HOME OFFICE SETUP REQUIREMENTS

• Reliable internet with a minimum of 25 Mbps speeds.
• Desktop or laptop with a recent Intel Core i5 processor or above.
• Dedicated workspace ensuring privacy and productivity.

• Conduct remote intake interviews, meticulously documenting in both languages.
• Screen client data for legal service eligibility.
• Facilitate bilingual client-attorney communication.
• Manage case entries and updates with case management software.
• Ensure client confidentiality and adhere to ethical standards.
• Translate documents and assist in bilingual meetings as needed.
• Analyze intake metrics for strategic service improvements.