Weekend Receptionist

at  Prime Appointments

A client of ours in the Maldon area are recruiting a Receptionist to join their team. This is a part-time position working Saturday & Sunday 10.00am - 3.00pm and paying up to £13.00 per hour depending on experience.

SKILLS AND EXPERIENCE REQUIRED TO BE CONSIDERED FOR THIS RECEPTIONIST POSITION:

• Excellent customer service skills
• Highly organised
• Strong admin and secretarial skills
• Approachable and professional

• Meet and greet customers, deliveries and sales enquiries as the first point of contact.
• Delivering excellent customer service and creating a welcoming, warm and professional atmosphere within Reception.
• Dealing with all enquiries both in person and over the phone to existing and prospective owners.
• Carry out administrative duties, including scanning& filing.
• Provide information on the Resort, such as services, site fees, on park facilities and local services/attractions.
• Respond to calls, messages, and emails by responding or redirecting as appropriate, within a timely manner
• Efficiently operate the Park telephone system, barrier, and parking systems.
• Provide an efficient support service to resolve guest problems, gas bottle orders, maintenance issues/requirements etc.
• Take payment for caravan owners’ accounts and issue receipts.
• Use Sage Accounting System to access customer accounts
• Process post as required.
• Receive sales enquires and develop potential sales leads.
• Guide potential customers around the Resort and confidently show holiday homes for sale with knowledge of the caravans for sale.