Welcome Desk Receptionist, Orange County Operations
at Durham Technical Community College
Hillsborough, NC 27278, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 30 Sep, 2024 | USD 18 Hourly | 19 Sep, 2024 | N/A | Sakai,Self Service | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
DESCRIPTION
Do Great Things! Durham Technical Community College is hiring a Welcome Desk Receptionist in Orange County Operations. In general, the work of this position includes performing general office duties requiring the ability to sit and/or stand for long periods of time. Under general supervision and acting on own initiative, performs receptionist and various clerical duties that support the operations of the Orange County campus, in Hillsborough and The Europa Center, located in Chapel Hill. Both the OCC and Europa Center are satellite locations serving Orange County residents with a variety of courses.
MINIMUM QUALIFICATIONS
High School Diploma or equivalent.
Work Experience:
Prior customer service experience, preferably in an office setting. Experience working with Colleague, Sakai, Self-Service, and Microsoft Team programs is preferred. Multi-lingual preferred.
How To Apply:
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Responsibilities:
1.Creating a welcoming environment by appropriately acknowledging and greeting callers andwalk-in customers with a smile.
2.Promptly answering calls in a personable and professional manner.
3.Answering all questions related to college services, as well as questions related to DurhamTech procedures, programs, deadlines, and terminology.
4.Asking probing questions to ensure that we are properly assisting callers, walk-in customers,and students providing complete and accurate information, and using proper referral sourcesas appropriate.
5.Making “Welcome” calls to those students that applied to Durham Tech from Orange County.
6.Assisting students with the set-up of student ConnectMail, WebAdvisor and SelfServiceaccounts.
7.Provide clerical, word-processing, and database management services to support theactivities of the department.
8.Perform other appropriate duties that may be necessary to support the needs of the satellite campuses, as assigned.
9.Use good judgment without constant or direct supervision.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
HR / Administration / IR
Administration
Diploma
Proficient
1
Hillsborough, NC 27278, USA