Welcome Host

at  Rapport

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Feb, 2025GBP 31500 Annual09 Nov, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

We have a wonderful opportunity for a Welcome Host to join our vibrant Rapport team at our client’s offices in Central London. With a team of 5 Rapport Ambassadors, you will play a crucial part in providing the highest level of service and care to all stakeholders across 3 buildings.

Responsibilities:

MAIN RESPONSIBILITIES

  • Lobby hosting and delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner according to the defined procedure with eye contact and a friendly smile
  • Proactively gathering information and feedback from customers
  • Maintaining the necessary awareness of building facilities to advise and direct guests appropriately
  • Proactively managing enquiries and requests in person, via the telephone or email, in a timely and professional manner
  • Communicating and/or escalating any new/ongoing/potential issues and complaints to your Senior, so that they are addressed accordingly
  • Working as part of the team, listening, taking, and giving instructions from senior team and colleagues to ensure that all daily tasks are completed


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Marketing/Advertising/Sales

HR / Administration / IR

Sales

Graduate

Proficient

1

London, United Kingdom