Welfare Advice and Debt Support Income Maximisation Officer

at  Enfield Council

We have an exciting opportunity within the Welfare Advice and Debt Support team for an income maximisation officer. We are looking for an organised, enthusiastic and motivated person with strong interpersonal skills and a good knowledge of welfare benefits. You will be required to have good written skills and are eager to learn while working in collaboration with others to get the best outcome for Enfield residents.
The post is a fixed term position until June 2026, and the successful candidate will need to be flexible and adaptable to the needs of the role.

CONTACT DETAILS -

If you would like to know more about the role, please contact Maria Taylor on 020 8132 2437 for an informal discussion or to arrange a visit to the team.
If you have any difficulties accessing this information, please contact Andrea Walkerdine at andrea.walkerdine@enfield.gov.uk or on 020 8132 1022.
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.

• Visits.
• Lone working.
• Identify and assist vulnerable clients to claim welfare benefits, this will include visiting clients in their own homes to complete forms.
• Strong case management.
• Completing benefit reconsiderations and attending benefit assessments and appeals.
• Running campaigns to increase benefit take up.
• Maintain Good Communication with Team Coordinator
• Keep abreast of benefit legislation and changes.
• Attend Meetings and Events
• Any other duties as decided by the Team Manager.